What is Emplifi Social Marketing Cloud?
From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Emplifi Social Marketing Cloud?
Pros
- Performance Enhancing
- Effective Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Social Response Management
Trend Analysis
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Asset Management
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Emplifi Social Marketing Cloud Reviews
Pablo R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Dec 2022
Robust and user-friendly software.
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
Using Emplifi, organizations can leverage data to discover new opportunities and drive growth. Emplifi's powerful platform enables users to collect, clean, and analyze data from a variety of sources, including social media, customer feedback, and market research. With Emplifi, users can quickly and easily identify trends, patterns, and insights that can inform decision-making and uncover potential opportunities. For example, Emplifi's advanced analytics and machine learning capabilities can help organizations understand their customers better and develop targeted marketing campaigns that resonate with their audience.
What is your favorite aspect of this product?
Benchmark report! Using Emplifi, can provide organizations with a comprehensive view of their performance and help them make data-driven decisions to drive business success.
What do you dislike most about this product?
Everything it's ok
What recommendations would you give to someone considering this product?
Please, contact sales team! They can provide you a trial to be sure about your decision.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tiffany E.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Dec 2022
Easy to use!
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
Their community management workflow
What is your favorite aspect of this product?
The community management / moderation piece of the tool makes customer service and replying to fans so easy!
What do you dislike most about this product?
I wish they were first to market with more platforms like TikTok etc. to roll out new features based on API updates.
What recommendations would you give to someone considering this product?
Great product, will do what you need to manage your social media pages.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Dec 2022
Great product easy to use and very impactful.
Likeliness to Recommend
Pros
- Inspires Innovation
- Includes Product Enhancements
- Appreciates Incumbent Status
- Helps Innovate
