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ETQ Reliance Logo
ETQ Reliance Logo
ETQ, Inc.

ETQ Reliance

Composite Score
6.8 /10
CX Score
7.1 /10
Category
ETQ Reliance
6.8 /10

What is ETQ Reliance?

ETQ is a Quality, EHS, Food Safety and Compliance management software for identifying, mitigating and preventing high-risk events through integration, automation and collaboration. ETQ uses best-in-class integrated modules and enterprise application integration to manage and measure quality and compliance processes and execute organizational change.

Company Details


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ETQ Reliance Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ETQ Reliance?

0% Negative
20% Neutral
80% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Inspiring
  • Vendor Friendly Policies
  • Less Generous

Feature Ratings

Average 74

Audit and Inspection Management

85

Document Management

80

Incident Management

75

Dashboards, Analytics and Reporting

75

Risk Assessment

70

Case and Claims Management

62

Mobile

56

Training Management

56

Hazardous Waste Management

37

Vendor Capability Ratings

Average 76

Business Value Created

85

Breadth of Features

80

Ease of Implementation

80

Quality of Features

80

Ease of Customization

80

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

70

Ease of IT Administration

69

Vendor Support

69

Ease of Data Integration

65

ETQ Reliance Reviews

Stella A.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great product

Likeliness to Recommend

9 /10

What differentiates ETQ Reliance from other similar products?

One thing that seems unique to me is that the records from different modules can be linked into records from other modules facilitating the connection among different processes. I think the workflows are very neat, you can easily see where the records are in the process. There is the option of use different views to look for / filter records and even using the advanced search if you need something more specific. Some new features like marking records and views as favorites are very useful.

What is your favorite aspect of this product?

I like how ETQ can integrate the processes, you can have a record in a module that has a link to a record from another module, I like this feature.

What do you dislike most about this product?

There are some details related to intuitive use that could be better, for example many end users from my corporation that do not use ETQ frequently and forget training information have doubts on how to approve a record - I know it seems easy just to click the Send button, but they come to me with this question frequently. Also, too many View options seem to confuse people. Another concern is that there is no option for ETQ in other languages.

What recommendations would you give to someone considering this product?

ETQ can be a good solution to document and support your processes and integrate them, also it is possible to design the modules according to your needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Sharif F.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Great QMS software for any size organization

Likeliness to Recommend

10 /10

What differentiates ETQ Reliance from other similar products?

integration and custom modules

What is your favorite aspect of this product?

tailored for any business use

What do you dislike most about this product?

higher end on cost but great product

What recommendations would you give to someone considering this product?

definitely consider ETQ vs other options

Pros

  • Trustworthy
  • Caring
  • Saves Time
  • Respectful
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