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FastSpring

FastSpring

Composite Score
8.2 /10
CX Score
8.5 /10
Category
FastSpring
8.2 /10

What is FastSpring?

FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.

Company Details


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Awards & Recognition

FastSpring won the following awards in the B2B eCommerce category

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FastSpring Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FastSpring.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FastSpring?

1% Negative
6% Neutral
93% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Payment Processing

87

Shopping Cart Management

86

Content Localization

85

Multi-Storefront

85

ERP Integration

84

Guided Selling

83

Catalog Management

82

Content Management

82

Order Management

82

Integrated Search

80

Reporting and Analytics

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Vendor Support

85

Ease of IT Administration

84

Quality of Features

83

Breadth of Features

82

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

80

Ease of Customization

78

FastSpring Reviews

Alberto S.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Make Executive Moves from the Top Solution

Likeliness to Recommend

7 /10

What differentiates FastSpring from other similar products?

The online sales is well improved by the application

What is your favorite aspect of this product?

The commitment from the team members makes the tool distinctive

What do you dislike most about this product?

The accreditation of the tool makes it exceptionally useful

What recommendations would you give to someone considering this product?

The vibrant e-commerce approach

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Altruistic

Vishal G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product, easy to setup and use

Likeliness to Recommend

9 /10

What differentiates FastSpring from other similar products?

Wide array of features and customizations that it supports

What is your favorite aspect of this product?

The user interface is quite intuitive

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Great solution for your sales and marketing needs, do give it a try.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Durgesh C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Effective & Productive App to use

Likeliness to Recommend

9 /10

What differentiates FastSpring from other similar products?

It's way of handling things on its own which improve the client experience with it.

What is your favorite aspect of this product?

I loves the support of multiple transaction option for the international client and the effectiveness in the bussines it deliver

What do you dislike most about this product?

I don't think there are any dislike but there is always a room to grow and improve for anyone.

What recommendations would you give to someone considering this product?

I tell anyone that if you don't wanna waste your time on the transcation management or ledger then go for it . It will definitely help you out.

Pros

  • Saves Time
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

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