.png){kind=icon}
What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceFastSpring Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FastSpring.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Shopping Cart Management
Content Localization
Multi-Storefront
ERP Integration
Guided Selling
Catalog Management
Content Management
Order Management
Integrated Search
Reporting and Analytics
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews
Felicit U.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Objective Platform for E-commerce.
Likeliness to Recommend
What differentiates FastSpring from other similar products?
FastSpring is an accurate platform for e-commerce and business management.
What is your favorite aspect of this product?
FastSpring is competent in receiving the appropriate business payments.
What do you dislike most about this product?
FastSpring is quality in engaging the customers for more satisfaction.
What recommendations would you give to someone considering this product?
FastSpring is a quality and accountable e-commerce Solution for businesses.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Saves Time
Aliya W.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Its simplicity is admirable!
Likeliness to Recommend
What differentiates FastSpring from other similar products?
I want to start by praising their support staff, who are all friendly and devout. When I have occasionally needed to speak with technical support, their expertise and turnaround times have been excellent. Second, one of its distinctive features is the power to generate a custom estimate for a buyer and then just provide them a link to finish the transaction.
What is your favorite aspect of this product?
The most fascinating aspect to take into account is its simplicity, aside from the fact that it is pretty balanced and neither more user-friendly nor more sophisticated would make it riskier or more challenging for us to utilize. FastSpring is also one of my favorite platforms because it responds quickly to our requests and routinely upgrades the platform to conform to its customer and legal standards while causing the least amount of user interruption possible.
What do you dislike most about this product?
I noticed that the reporting and graphical interface for seeing sales is not as effective as it may be. We require an up-to-date, adaptable reporting interface in addition to a graphical interface for viewing sales and transactions in painstaking depth. Another thing that I loathe is the limited number of payment choices.
What recommendations would you give to someone considering this product?
Well, in my view, if you desire to avoid the struggles of managing an online good selling business, you should have this product. Every complexity along this journey will be addressed by FastSpring. By simply copying an existing product and adding the ability to edit product-specific attributes, new goods may be easily set up.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Alex C.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
I am surprised how well it performs
Likeliness to Recommend
What differentiates FastSpring from other similar products?
In addition to the fact that employing FastSpring totally eliminates the complexity of managing various sales tax concerns across global sales, there are numerous other fascinating advantages that other platforms don't offer such as a fascinating interface and versatile customization and integration possibilities. And also offer various options for obtaining its license.
What is your favorite aspect of this product?
The new and updated UI comes first. Furthermore, based on the high reliability and user-friendliness of the FastSpring system, it has excellent features and capabilities, as well as highly educated and friendly finance professionals and support staff to make sure that we are completely content with their product and service. And the wealth of options the platform offers is what I also appreciate best.
What do you dislike most about this product?
It is not aesthetically pleasing, and I find it troublesome that we cannot handle everything under one roof. And to cut down on confusion, we'd prefer to have everything under one system. FastSpring should simply manage all of our associates, share payments, and more.
What recommendations would you give to someone considering this product?
One of the Platforms where you will be intrigued by both the product and the service is FastSpring. The product is very powerful and extremely helpful, so you'll probably adore it. On the other hand, the online support is first-rate, with easy-to-follow instructions on how to handle any necessary situation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
