What is FigJam?
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FigJam?
Pros
- Enables Productivity
- Continually Improving Product
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Infinite Canvas
Collaboration
Annotation
Sticky Notes
Role-Based Access
Record, Save, and Export Canvases
Screen Sharing
Multimedia Content
Surveys and Polling
Integration with Meeting Solutions
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of IT Administration
FigJam Reviews
Rod C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Great product for Remote Teams!
Likeliness to Recommend
What differentiates FigJam from other similar products?
Ease of use and ability to use with remote teams.
What is your favorite aspect of this product?
Whiteboarding,
What do you dislike most about this product?
Nothing stands out at the moment. Overall very satisfied.
What recommendations would you give to someone considering this product?
Do a couple of weeks with the team before committing to purchase.
Pros
- Reliable
- Performance Enhancing
- Caring
- Includes Product Enhancements
Esther M.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2022
There are better solutions out there
Likeliness to Recommend
What differentiates FigJam from other similar products?
There's nothing really that standout about FigJam. Competitors have better features and better experiences in my opinion.
What is your favorite aspect of this product?
I would say the fact that FigJam is integrated with FIgma. But this product to me is just underwhelming.
What do you dislike most about this product?
FigJam for me has missed the mark with this product. I feel like they could have invested early on by doing some pilot testing with Figma users to even know if we wanted this product at all. The competition is so much better.
What recommendations would you give to someone considering this product?
Just kill this software. I would benefit more from Figma if they focused on creating more usability testing from their product rather than a collaborative platform.
Pros
- Continually Improving Product
- Enables Productivity
- Helps Innovate
- Reliable
Abdulloh C.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Great product, albeit a bit pricey
Likeliness to Recommend
What differentiates FigJam from other similar products?
Pools of talent familiar with the tools is great here in Indonesia. Usage as rapid prototyping tools is easy and informative
What is your favorite aspect of this product?
Prototyping tools, ease to annotate designer about UX decisions and such. The interactiveness that can be made by UXD from design phase is very good.
What do you dislike most about this product?
The price and the heavy load.
What recommendations would you give to someone considering this product?
We use this since the talent pool have good confidence in using Figma. That might differ from your area. Overall other similar tools provide similar features. When working in the same company it is worth it to invest in creating reusable company design component to hasten design and development processes.
Pros
- Reliable
- Includes Product Enhancements
- Helps Innovate
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring