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FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.0 /10
CX Score
9.2 /10
Category
FigJam
9.0 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Saves Time
  • Respectful

Feature Ratings

Average 88

Infinite Canvas

90

Collaboration

90

Annotation

88

Sticky Notes

87

Role-Based Access

87

Record, Save, and Export Canvases

86

Screen Sharing

85

Multimedia Content

85

Surveys and Polling

84

Integration with Meeting Solutions

80

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Quality of Features

87

Business Value Created

87

Usability and Intuitiveness

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Customization

84

Availability and Quality of Training

82

Ease of Data Integration

81

Vendor Support

81

Ease of IT Administration

80

FigJam Reviews

Danna E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Figjam is the best and easy-to-use tool.

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

The whole interface is very simple but powerful. All the important options are there (great job with defining MVP scope)! The lowest panel with tools is extraordinarily user-friendly. Due to the restricted variety of choices to settle on from (and hierarchy) it’ very easy to search out precisely what you need. All interactions work as expected. The dotted grid is thus beautiful, and so are the tiny interaction details. It’s so fast, a lot of faster.

What is your favorite aspect of this product?

The arbitrary way of tagging info by using stickers, emotes, stamps is a good way to feature completely different dimensions to feedback, voting, and different activities. Animated indicator responses will facilitate icebreakers – there’s potential for use. Additionally, authorship indication for sticky notes is a nice QoL feature for recall, summary, etcetera.

What do you dislike most about this product?

There is no way to quickly find your notes when zoomed out. Therefore, it takes effort to induce round the board. Lack of map when rescaling canvas, that isn’t optimum for larger, more elaborate boards. There’s a small input lag for the tool when reactivating it with the spacebar (after the first release and press it again). Load time is slower for the first canvas initialization compared to subsequent ones. The color choice for sticky notes isn’t too intuitive (before laying them on the canvas). The drawing tool has palette choices after selection, whereas sticky notes do not.

What recommendations would you give to someone considering this product?

Give this product a chance, it is so promising that it will make you addicted. This software have also a bundle of features that are extremely well and are so helpful. I recommended it. Love the stickers with avatars! Fun. FigJam is even additional informal than Miro with all the stickers and parts it’s like it’ an ideal tool to "break the ice“ and create the workshops additional fun and enjoyable.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Karan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A perfect fit for highly collaborative teams

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

The breadth of plugins available for FigJam is truly amazing - we take full advantage at my organization. The base simplicity of features (while not lacking in offerings) allows us to wireframe, sitemap and have collaborative work sessions with ease, without having a large ramp up period to teach people how to use Figjam.

What is your favorite aspect of this product?

The integrations and ability to play audio (seriously) are my favorite parts of FigJam. When we're reviewing previous sprints (what we call "retroactive" meetings) to see what we could've done better, having music playing in the background makes the process so much more enjoyable. Being able to respond with emoticons to teammates' stickies is a great way to quickly and simply express your opinion alongside theirs.

What do you dislike most about this product?

FigJam does indeed lack in some core things - shapes, sizes and colors of sticky notes are limited and difficult to resize. As a result, the basic whiteboarding functionality can be a little tricky if you have a LARGE number of collaborators or need a huge number of different colors, etc.

What recommendations would you give to someone considering this product?

If you already use Figma and don't have extremely complex whiteboarding needs, FigJam is an awesome tool that fits the bill for us (both financially and functionally). I don't think we would want to switch away to anything else at the moment - we're quite happy with the functionality provided to us.

Pros

  • Enables Productivity
  • Caring
  • Saves Time
  • Includes Product Enhancements

Isaac S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy and beautiful

Likeliness to Recommend

9 /10

What differentiates FigJam from other similar products?

Lives in side of Figma which is great since your designs are already there (and if they're not, what are you dong????)

What is your favorite aspect of this product?

Beautiful and expects my behavior and actions, saving me time and effort

What do you dislike most about this product?

Cost - it's toooo high per seat

What recommendations would you give to someone considering this product?

Definitely use it if you're working with Figma, and give it a try if not.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular FigJam Comparisons

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