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Fleetio

Composite Score
6.9 /10
CX Score
7.1 /10
Category
Fleetio
6.9 /10

What is Fleetio?

Fleetio is a fleet management software system that keeps track of preventative maintenance & service, manage fuel expenses and keeps all vehicle details in one place.

Company Details


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Awards & Recognition

Fleetio won the following awards in the Fleet Management category

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Fleetio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fleetio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fleetio?

9% Negative
0% Neutral
91% Positive

Pros

  • Unique Features
  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 82

Fleet Maintenance

87

Vehicle Management

84

Asset Management

84

Driver Management

84

GPS Tracking

80

Vendor Management

76

Fuel Management

74

Order Management

73

Inventory and Field Parts Management

72

Vendor Capability Ratings

Average 75

Ease of Data Integration

84

Breadth of Features

80

Ease of Implementation

78

Quality of Features

78

Ease of Customization

76

Business Value Created

76

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

71

Vendor Support

71

Availability and Quality of Training

70

Ease of IT Administration

70

Fleetio Reviews

Ashutosh T.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Fleetio best for fleet management

Likeliness to Recommend

9 /10

What differentiates Fleetio from other similar products?

One of the thing which sets them apart from others is their customer service while the implementation and even after implementation during operation. They also always ready to add requested features by clients.

What is your favorite aspect of this product?

One of the best aspect for this is the reminder for the services of the vechiles & it automatically forecasts that when a service is required for the vechiles. We have integrated with the gps provider we can easily find the status of the any of our vechile like car or truck

What do you dislike most about this product?

Nothing dislike for fleetio. I have been a very happy customer for fleetio.

What recommendations would you give to someone considering this product?

A big YES for fleetio

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rakesh A.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Fleetio - Our Fleet Manager In Our Hand

Likeliness to Recommend

10 /10

What differentiates Fleetio from other similar products?

Customer support, user interface, easy onboarding, smart features, focus on development, pricing etc which encouraged us to adopt this product.

What is your favorite aspect of this product?

Easy user interface. With assets management you can easily manage all your vehicle details, documents, maintanence costs etc from a single dashboard. With fuel management where you need to integrate your fuel card through which you can easily track your fuel expenses, cost per mile. track suspicious fuel activities and it will help you to analyse the cost and provides a summary on your costs. With Fleetio Go app you will get notifications when maintanence date arrives and it automatically raise service requests. It helps to store all service records, parts assignments and many more which works as a manager for your fleets.

What do you dislike most about this product?

GPS needs to be a part of this tool. But we have to integrate another software for gps tracking of our fleets. I think it will come in future with best pricing. Apart that it has fulfilled our all requirements.

What recommendations would you give to someone considering this product?

I would recommend this to evey fleet owners to manage their fleets from a single dashboard. No need to raise service requests manually and documents in physically. It helps to provide your all fleet documents whenever you need and raise service requests, manage maintanence, analyse costs easily by which you will save your time and efforts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajkishore M.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Best Fleet Management Software With Bulk Features

Likeliness to Recommend

9 /10

What differentiates Fleetio from other similar products?

Easy to use user interface and integration. It helps us manage our vehicles from our dashboard. Pricing is justified with lots of features. On time customer support. New features and modifications on every update.

What is your favorite aspect of this product?

Easy user interface. All vehicle detail on single dashboard. It reminds or gives notification about maintenance before due date. It automatically raise tickets for maintenance and record service reports. By integrating systems like external devices, fuel cards we can get more data. With fuel card integration we can track fuel expenses and record them. Manage repair status from its android app too. It makes all the processes easy. With this software we can track our vehicles. Onboarding of vehicles, inventory management is just simple with Fleetio.

What do you dislike most about this product?

I have never faced any issue with this software. This software has fulfilled all our requirements on time with best client support team.

What recommendations would you give to someone considering this product?

I would recommend this software to all vehicle owner who are managing multiple vehicles. This software will make them free from all type of problems from vehicles. With pro plan they will get more features which don't need any reminder. It does its work automatically.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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