What is Freshsales?
Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
90 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Freshsales?
Pros
- Reliable
- Performance Enhancing
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Sales Management
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Account and Contact Management
Mobile
Telephony and Call Center Management
Marketing Management
Quote Contract and Proposal
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Business Value Created
Breadth of Features
Vendor Support
Ease of Customization
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Freshsales Reviews
Christian L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2020
Close deals fast and easy using FreshSales
Likeliness to Recommend
What differentiates Freshsales from other similar products?
Freshsales is easy to use and setup.It is highy customizable and offers more automations.It offers a transaparenet pricing plan and scalable CRM solution.Freshsales accelelrates sales cycle ,improve productivty and revenue.
What is your favorite aspect of this product?
I like the automation feature it provides has it has helped our sales team focus more on selling rather than manual data entry.It automates the process of assigning leads to sales representatives located in different locations and bulk emailing.As a Sales manager i love how easy it is to generate reports and to be able to analyze and forecast sales.In one dashboard i can manage all my work such as leads
What do you dislike most about this product?
I haven't come across any issues of concern for the time i have been using the product.
What recommendations would you give to someone considering this product?
FreshSales scales with you and is the best alternative to to other CRM out there.It is affordable and easy to adopt to.With Freshsales closing deals is easy and fast.
Pros
- Effective Service
- Transparent
- Helps Innovate
- Continually Improving Product
Dave G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2020
Hassle-free CRM platform
Likeliness to Recommend
What differentiates Freshsales from other similar products?
It stands out on the grounds that it gives email and telephone incorporation, event tracking, and automation all in one simple to-utilize interface. These highlights permit organizations to catch up on sale leads and oversee client connections without any problem. . It is also cost effective and reliable.
What is your favorite aspect of this product?
With Freshsales we have been able to collaborate, communicate, and increase sales productivity. It is easy to track the performance of our sales team and receive comprehensive reports as well. The user interface is easy to use and the customer support team is responsive.It also offers a free plan to users that no other CRM product in the market offers.
What do you dislike most about this product?
Customizing the dashboard is limited.
What recommendations would you give to someone considering this product?
I recommend using Freshsales for its affordable pricing plan and its array of client support options it offers. It is a great alternative for Salesforce.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Bruce V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2020
Freshsales increases productivity of sales team
Likeliness to Recommend
What differentiates Freshsales from other similar products?
With an exceptionally instinctive UI and an amazing list of capabilities including AI-based lead scoring and intelligent workflow automations helps Salespeople to focus on building strong relationship with clients .Freshsales balances the correct parity with regards to highlights and value point.
What is your favorite aspect of this product?
Freshsales offers robust sales and marketing tools and increases productivity of sales team. Freshsales is a simple to-utilize platform that requires negligible onboarding, making it extraordinary for somebody who simply needs to get it and begin utilizing it. The more muddled highlights may require somewhat more onboarding time, yet there's very little you can do to get around that on the off chance that you need to get your business group to the following level.
What do you dislike most about this product?
Only that the reports needs more improvement.
What recommendations would you give to someone considering this product?
Nonetheless, Freshsales scores good grades in pretty much every classification, making this platform you ought to firmly think about paying little mind to the size of your business.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
