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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Richard P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

Best Websites Monitoring Data

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

I have not used other similar products so If I am going to compare for me google analytics provide accurate analytical data for my website's, I can monitor how the performances of my websites are doing well.

What is your favorite aspect of this product?

I like the visual representation of Google Analytics the data are well organized to see. I can easily track the performance of my conversions. And they provide notification's when this software is updating.

What do you dislike most about this product?

So far nothing I can say, For this is accurate for my websites data

What recommendations would you give to someone considering this product?

If you are looking for accurate websites data Google analytic provides good features and visual presentations. You can integrate your websites easily providing proper information's. You can trac and monitor the performance of the websites easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

KEMAL T.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic for Web Analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It's bread and butter for performance planner like us and there is no alternative to match it.

What is your favorite aspect of this product?

Especially allowing A&B tests via GA4 is simplifying everything for us

What do you dislike most about this product?

It's becoming unsustainably expensive for some businesses.

What recommendations would you give to someone considering this product?

After the migration completed in at the end of June, I would recommend everyone to learn more about GA4

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Mehmet Ali G.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing Web Capabilities

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

I think this tool is best when you used it for web analytics compatible with other Google Product.s

What is your favorite aspect of this product?

In terms of providing every bits and pieces of information about web users GA is still unmatched.

What do you dislike most about this product?

Recent migration to GA4 was not well managed.

What recommendations would you give to someone considering this product?

I'd recommend them to go to YouTube and always try to learn the tricks about the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Google Analytics Comparisons

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