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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Mohd Saalim T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Best Ever Analytics Tool For Website

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It's interface and flexibility

What is your favorite aspect of this product?

Conversion tracking

What do you dislike most about this product?

Nothing I dislike about UA, but GA4 s a little hard

What recommendations would you give to someone considering this product?

Must have a tool for analysis

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Francisco M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

It's a must have plataform

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It's clear and free to use

What is your favorite aspect of this product?

Big data in a just one site

What do you dislike most about this product?

If you want mark specify journey, you should assesorate,

What recommendations would you give to someone considering this product?

Anyone who have a online bussiness should have it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Talha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Comprehensive tracking tool for businesses

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

It smoothly incorporates with other Google offerings, including Google Ads and Google Search Console, ensuring a seamless integration between these platforms. It also offers a comprehensive free version that provides robust analytics capabilities for our websites.

What is your favorite aspect of this product?

It monitors a broad spectrum of measurements, encompassing website visits, user actions, conversions, online business transactions, and various other factors. This empowers us to gain a deeper comprehension of our target audience.

What do you dislike most about this product?

Google Analytics collects a significant amount of user data, including IP addresses and browsing behavior, which can raise privacy concerns.

What recommendations would you give to someone considering this product?

Use the free version and master it's usage to see the metrics of your target audience. Most of the features are covered there and you do not need to pay for it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Analytics Comparisons

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