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Google Cloud Logo Award Winner Product Badge
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Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 84

Access Management

87

Cloud Integration

86

Cloud Backup

85

Data Migration

85

Load Balancing

85

Analytics and Reporting

84

Capacity Management

84

Systems Performance Management

84

Multi Cloud Management

84

Regulatory Compliance

84

Workflow Management

84

Vendor Capability Ratings

Average 84

Breadth of Features

86

Quality of Features

85

Business Value Created

85

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Implementation

84

Availability and Quality of Training

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

80

Google Cloud Reviews

Srikanth C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Cloud Computing made easier with Google Cloud

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Similar products like Amazon or Azure feel complex as compared to Google cloud. Customer service of Google is much more better than the rest. Googles trustworthy brand image enhances security and trust. Google Cloud is also cost friendly as compared to other services and has wide data centers to support our needs.

What is your favorite aspect of this product?

Google Clouds clean UI which resembles with other google products like Gmail or google search engine makes it a familiar to work in. The security and data privacy is top-notch and has different service tool for independent needs like storage, big data and DBMS. The flexibility in using computational power and storage gives a cost benefit and removes manual tasks of managing server environment physically.

What do you dislike most about this product?

Google cloud primarily focuses on other google provided tools for integration and is a bit rigid or un flexible to work with external data services. For example Googles Data flow encourages to use a coding language called beam instead of python or any other language the users are flexible with.

What recommendations would you give to someone considering this product?

For choosing a cloud provider, googles a best option if you are not migrating your existing cloud and want to start from the scratch. It is simple to use, friendly Ui and safe and secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Andru B.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

A simple product that is easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

For me, what mainly differentiates Google cloud from other products is the ability of multiple users to be able to access the same file at the same time and complete various parts of the project simultaneously.

What is your favorite aspect of this product?

My favorite aspect of the product is how it's able to make my job so much more efficient. Google cloud is capable of running multiple functions at the same time, whereas other cloud-based services force you to wait for loading time when moving from one function to the next.

What do you dislike most about this product?

The only thing I dislike about this product is the customer service. The people are plenty nice but they are very short staffed when you need assistance. More often than not, I found it easier to just troubleshoot the issue myself.

What recommendations would you give to someone considering this product?

If you're looking for an efficient product with cloud-based services that is capable of running various types of functions with uploaded documentation and files, this product is a good place to start

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features

Alok M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Google cloud your storage partner

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

It's ability to store multiple database without any restriction and it's data storage capacity.

What is your favorite aspect of this product?

It's user friendly interface which is very easy to understand and operate.

What do you dislike most about this product?

I think Google need to increase data storage capacity

What recommendations would you give to someone considering this product?

I will recommend this to someone who want to store there data secure must use this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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