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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Nirmesh S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Best Cloud Storage and Backup Application

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive is very efficient and has cloud storage options for all backups requirements.

What is your favorite aspect of this product?

The web UI is similar to the mobile application, so it doesnt matter from where you are working on the application, you will have a similar experience.

What do you dislike most about this product?

The cloud storage option for premium has remained the same, and the price as well as the storage option have remained the same; the storage option should have increased for the price.

What recommendations would you give to someone considering this product?

If you are using Google applications, then just go ahead with using Google Drive and forget the stress related to backups.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Derrick O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Productivity guaranteed

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Safety of data guaranteed

What is your favorite aspect of this product?

The features

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Go for it its a good product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kamini B.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Cloud storage for your files

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive let you, storage business files and documents and let you use it on the cloud

What is your favorite aspect of this product?

you can search the file as per the type. say doc file or ppt file or video file

What do you dislike most about this product?

Google drive will not store multiple version whenever you edit, so for us when we submit proposal it goes after multiple version, if you do it on the cloud, you dont get to see after multiple iteration, what you have done

What recommendations would you give to someone considering this product?

Google drive is a tool used by most of people, in personal or enterprise capacitiy so people are aware how well it is

Pros

  • Effective Service
  • Caring
  • Efficient Service
  • Saves Time

Most Popular Google Drive Comparisons

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