Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Monica c.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

optimal tool for storage

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive integrates with other Google services such as Google Docs, Sheets and Slides, enabling real-time collaboration on documents, spreadsheets and presentations. It also integrates with other third-party applications, allowing for greater work efficiency.

What is your favorite aspect of this product?

One aspect that stands out in Google Drive is its ability to integrate with multiple Google devices and services, allowing for easy file sharing and enhancing collaborative work in different areas.

What do you dislike most about this product?

storage is limited to 15 GB, which is enough to share and work with a significant amount of files and to have a reliable file backup.

What recommendations would you give to someone considering this product?

Consider your storage and collaboration needs: Google Drive offers a free amount of storage, but if you need more space or additional features, you can consider a paid plan. It is also important to consider whether you need to share files with other users and work collaboratively.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Heather N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Lightweight, easy to use tool to share and save

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Easier to use and great features

What is your favorite aspect of this product?

Collaborating in real time

What do you dislike most about this product?

Lack of integration support

What recommendations would you give to someone considering this product?

Excellent tool for storing, saving, sharing and collaborating on the go

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Mohd M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Comprehensive & User-Friendly Accounting Software

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive offers a lot of features that set it apart from other similar products. It has a powerful search tool that allows you to quickly locate files and folders, as well as a range of productivity tools like Google Docs, Sheets, and Slides. It is also tightly integrated with other Google services like Gmail and Calendar. Additionally, it offers unlimited storage space, which is a great advantage over other products like Dropbox and OneDrive.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its versatility and accessibility. With Google Drive, I can store documents, photos, videos and other files in the cloud and access them from any device, anywhere in the world. It also makes collaboration easy, as I can share documents, folders and files with others and work on them together in real time.

What do you dislike most about this product?

One of the main drawbacks of Google Drive is that it can be slow to load and sync files, particularly when dealing with large files or multiple files at once. Additionally, Google Drive can be unreliable when it comes to syncing or updating files, and it can be difficult to find files that have been moved or deleted. Additionally, the free version of Google Drive only offers 15GB of storage, which can quickly be filled up with large files.

What recommendations would you give to someone considering this product?

1. Make sure you have a reliable internet connection, as Google Drive requires an active internet connection to use its features. 2. Consider the amount of storage space you will need when choosing a plan. 3. Utilize the sharing and collaboration features of Google Drive to collaborate with teams and colleagues. 4. Make sure you understand the security settings and permissions available to protect your files. 5. Create a backup of your files in addition to using Google Drive to ensure your files remain safe in the event of any unforeseen issues.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Most Popular Google Drive Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019