What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
Team Collaboration
Real-Time Synchronization
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Audit Trail
Enterprise Grade Security Controls
Large File Optimization
3rd-Party Integrations
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Google Drive Reviews
Rajesh B.
- Role: Consultant
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Dec 2022
No brainer backups!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The ease of use has to be the biggest differentiating factor for Google Drive.
What is your favorite aspect of this product?
The offline folder that sync the file automatically to the drive has been our favorite aspect
What do you dislike most about this product?
The sharing functionality is still a little confusing. You have to navigate around a bit to share a file. Also once you have shared the file with someone its difficult to see how many people have the access. Its not exactly difficult, you have to search a bit.
What recommendations would you give to someone considering this product?
A clear go ahead to buy this product. Install it once and forget about the backups.
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
- Less Caring
- Leverages Incumbent Status
Rohit R.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Easy collaboration, files backup and sharing
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB
What is your favorite aspect of this product?
I like the ease of use, this program is great for storage of your online documents. It is very easy to use when working on a common document which is great for when the group members are apart. It is also very helpful that common spaces can be made with a hierarchy system so that some people can view, some people can add, and some people can view, add and edit.
What do you dislike most about this product?
Downloading and uploading speeds are sometimes irritating
What recommendations would you give to someone considering this product?
The ability to edit files uploaded to Google Drive is a great advantage. You get instant access to various suite editing tools, including Google Spreadsheets, Google Docs, and Google Slides.
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Reliable
Lori C.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Dec 2022
Ease of use is amazing
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Ease of use and wonderful sales support..
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Non that I can think of.
What recommendations would you give to someone considering this product?
Super easy to use and storage capacity is great
Pros
- Effective Service
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
