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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Akash S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Amazing product, with simple features

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

You can share files with team, and everyone can edit it at the same time.

What is your favorite aspect of this product?

The files are accessible from anywhere and easy to upload data from local machine.

What do you dislike most about this product?

Nothing as of now, as it is straight forward application.

What recommendations would you give to someone considering this product?

If you have Google suite, you can definitely go for it. It will make your tasks very easy.

Pros

  • Saves Time
  • Transparent
  • Trustworthy
  • Unique Features

Tayton S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Free cloud storage with ease of use

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive uses the web to store files on the cloud ans allows us to share, collaborate, and work with files from multiple different devices. Google Drive is very beneficial because it can open many types of files

What is your favorite aspect of this product?

Google Drive is very user-friendly and it is integrated with other Google tools. It offers many collaboration tools for editing and commenting on documents in real-time

What do you dislike most about this product?

Google Drive is associated with Google apps like Gmail, so if one password is compromised, the entire account will be affected and that's a potential risk

What recommendations would you give to someone considering this product?

Google Drive will offer free storage and it is convenient to use it for sharing and editing files. Google Drive is especially good with large image and document files

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravi K.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Perfect product which come along with Google Suite

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The share ability with levels of access control is the stand out feature for me.

What is your favorite aspect of this product?

The mobile app is the favourite aspect for me of Google Drive as one can quickly access required documents and then probably have a brief look at it without having to login into a PC or a laptop.

What do you dislike most about this product?

Nothing as such.

What recommendations would you give to someone considering this product?

Must have tool, if you have google suite/workspace then no need of spending additional money on other tools for documentation, presentation and other documents.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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