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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Laura C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best Cloud Storage Solution

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

For cloud storage and content management, Google Drive is very effective, scalable and affordable.

What is your favorite aspect of this product?

I like that Google Drive is affordable and effortlessly to scale. Using this software is straightforward and the security features keeps of business data protected.

What do you dislike most about this product?

No serious problems. Google Drive has effectively met needs.

What recommendations would you give to someone considering this product?

For the time I have used Google Drive, I must admit it's the best. I'm recommending it to other businesses.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Wole O.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Gets the job done!

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Integration with Google services and free 15 GB storage

What is your favorite aspect of this product?

Accessibility from any device

What do you dislike most about this product?

Lack of end to end encryption

What recommendations would you give to someone considering this product?

Great product with solid data backup

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Student Academic
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Easy to use with Gmail.

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Most Popular Google Drive Comparisons

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