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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Iyer A.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

100% Free - 100% the best video conferences

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The ease of use for heavy meeting volumes from people with different breadths of business and IT knowledge. Google Meet is foolproof, it's VERY easy to sign into a meeting via phone, lpatop, desktop or a combination of CPU + phone.

What is your favorite aspect of this product?

Ease of creating meetings, and accessing them QUICKLY.

What do you dislike most about this product?

Lack of bonus features, also lacks a bit on group meetings where more than just "presenting" is needed.

What recommendations would you give to someone considering this product?

If you don't pay for a video service and you have SMALLER meetings, I would wholeheartedly reccommend this over anything else.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

meets the workday routine

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Yogesh S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Solid Video Conferencing Platform

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

- Google Meet seamlessly integrates with other Google Workspace apps, such as Gmail, Calendar, and Drive. This integration fosters a unified and streamlined user experience for individuals and organizations already utilizing Google's productivity tools. -Google Meet provides live captioning for meetings, enhancing accessibility for participants with hearing impairments. Additionally, the platform supports real-time translations, breaking down language barriers and facilitating communication among a diverse global audience.

What is your favorite aspect of this product?

Google Meet's focus on security, including encryption, access controls, and compliance with industry standards, is a crucial aspect that instills confidence in users regarding the protection of their data and communication. -Live captions and real-time translations contribute to making virtual meetings more inclusive and accessible to a diverse audience. -The ability to access Google Meet from various devices and platforms, including web browsers, mobile devices, and desktop applications, provides users with flexibility and convenience.

What do you dislike most about this product?

-While Google Meet offers a free plan, some users have expressed dissatisfaction with the limitations on certain features in the free version, such as meeting duration and the availability of advanced collaboration tools. -Like all online meeting platforms, Google Meet is dependent on a stable internet connection. Users in areas with poor internet connectivity may experience disruptions or reduced quality during meetings.

What recommendations would you give to someone considering this product?

-If you're already using Google Workspace (formerly G Suite) for email, document collaboration, and other productivity tools, Google Meet's seamless integration can enhance your overall workflow. Make sure to leverage the collaborative features available across these applications. -If collaboration is a key aspect of your meetings, familiarize yourself and your team with Google Meet's collaboration tools, including screen sharing, document collaboration, and the virtual whiteboard. This can enhance productivity and teamwork during virtual meetings.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Google Meet Comparisons

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