Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Mawumenyo Atsu N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Google Meet | Easy to setup, Easy to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I believe Google Meet stands because of features like high participant capacity, great video/audio quality, and how easy it is to set up and use.

What is your favorite aspect of this product?

My favorite aspect is the exceptional and incredible video and audio quality that Google Meet Provides. I also like its user-friendly interface.

What do you dislike most about this product?

The screen view/presentation and responsiveness in mobile devices can be improved.

What recommendations would you give to someone considering this product?

If you need a product for creating instant or scheduled meetings with features like jam sheets, screen recording, file sharing, and a chatbox all within a single application, Google Meet is the ideal product for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prateek B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Most Featureful Conferencing Tool on Free Version.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet offers a one-hour limit and allows a maximum of 100 participants to join in the free plan, which is typically sufficient for basic and non-business use.

What do you dislike most about this product?

We sometimes encounter audio issues, which are less common in other platforms like Zoom. However, considering the features provided relative to its cost, we find it manageable.

Pros

  • Saves Time
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yash C.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy For Business meetings and making network

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

its strong security, integration with Google tools, accessibility, user-friendly interface, large participant capacity, live captioning, and recording features

What is your favorite aspect of this product?

Safety controls: Hosts have the ability to end a call and turn off chat, screen sharing, camera, and microphone for participants. On-the-Go mode: You can join meetings while you drive or are on the go

What do you dislike most about this product?

Free users of Google Meet can only host meetings with no more than 100 participants for a maximum of 60 minutes

What recommendations would you give to someone considering this product?

Can be useful for small Business owners for meetings

Pros

  • Trustworthy
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019