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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Genesis S.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Very easy and short

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Vídeo quality

What is your favorite aspect of this product?

Video quality

What do you dislike most about this product?

Connection issues

What recommendations would you give to someone considering this product?

If there having group meetings

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elois A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

SECURE CLOUD STORAGE.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet differs from other products because it offers the possibility that many users can edit the same files at the same time as online collaboration, the service of this tool allows me to eliminate the worry of modifying a file irrevocably since it also stores old versions of documents, it is a wonder to organize documents, files, images, videos and much more in a simple and secure way.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is that it is perfect for me since I daily need to create, organize and archive my work documents, it is even helpful to create online forms to collect data from others, these documents are stored online from safe way so that I can access them at any time from anywhere, it is advantageous and helps me to collaborate and work productively with my colleagues by inviting them to view my documents and make modifications together and simultaneously.

What do you dislike most about this product?

Google Meet is a system that offers me multiple benefits when saving my documents and work files, being very useful and helpful for me, a totally collaborative platform that saves my time, I have used this program for a long time and even At the moment I have no discontent, it works very well for me adapting to my needs, until now it has not presented me with any type of errors or inconveniences.

What recommendations would you give to someone considering this product?

I recommend Google Meet to anyone who wants to keep their documents and attachments in a safe place, with a large number of advantageous features and options, a totally free tool that gets the most out of it, best of all, it is It can be used from anywhere and from any device, with not tedious configurations, it is very easy to adapt and it provides a complete service to have a unique experience.

Pros

  • Saves Time
  • Fair
  • Helps Innovate
  • Continually Improving Product

Shivani S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Quick Meetings with Google Meet!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

This is actually one of a kind meeting tools. You do not require any prior setup, just visit the website and you are ready to go.

What is your favorite aspect of this product?

Quick Meetings without any extra setup and Device friendly.

What do you dislike most about this product?

Sometimes it throws out of meeting automatically.

What recommendations would you give to someone considering this product?

Google Meet is an amazing tool which requires no additional setup. All quick meetings can be set up in seconds,

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Most Popular Google Meet Comparisons

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