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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

James R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Fantastic online video meeting tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I have not experienced any great difference from other products.

What is your favorite aspect of this product?

It helps us in organizing meeting especially during this period of pandemic.

What do you dislike most about this product?

I have not disliked anything from this products since it has been offering great services to us.

What recommendations would you give to someone considering this product?

I recommend this tool for organizing online meeting very effectively.

Pros

  • Helps Innovate
  • Respectful
  • Includes Product Enhancements
  • Continually Improving Product

Sudhanshu M.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Everything is Free

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is globally used for video conferencing; hence no worries while calling abroad. You can adjust the size and quality of the video you want, handy when data usage is limited. Screen sharing is easy and very clear, with no lag while doing so. You can message individually while in group video conferencing.

What is your favorite aspect of this product?

The interface is simple and easy to use. There are tons of tools for the host to have a successful and great experience of meeting. You can have meetings on nearly any OS and any device. You can get caption in many languages if you want, which is very useful.

What do you dislike most about this product?

IF you are attending it on browsers, it will not be perfectly fit on the screen. Moreover, you may face a lot of lags and glitches on the same. They should work on the web and mobile app experience.

What recommendations would you give to someone considering this product?

If you want every features free and few more premium features for a few bucks, definitely go for google meets. It is a safe and amazing software for video conferencing.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Mohammad Z.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Everything for workspace

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It can be made as a complete package for workspace virtual meeting by integrating a few more software and hardware. It is secured with encryption of message and video in real-time. Moreover one can join a meeting by clicking on a link and authenticating via there any Gmail email id.

What is your favorite aspect of this product?

It provides the finest video calling with privacy and let you record it without any lags. It can be integrated with other, top in market software to give more professional finishing in meetings. It is easy to use and does not require a lot of validation for joining a meeting.

What do you dislike most about this product?

The mobile version needs a lot of modifications from the interface to features, it could be better. Mobile version does not support a lot of things PC could do.

What recommendations would you give to someone considering this product?

If you want a lite yet full with feature software you should go for google meet, where you can do quality meetings without any lags or problem in performance.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Google Meet Comparisons

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