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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Trevor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Meet works in a very agile and simple way

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Add captions: A handy feature of Meet is that you can add captions to the meeting. The conversation will appear in writing on the screen to make it easier to follow the conversation. Activating subtitles in Meet is relatively easy, you just have to click on the “Subtitles” icon at the bottom of the window.

What is your favorite aspect of this product?

1. Make video calls for large groups 2. Show content or presentations. This feature is very important for corporate teams or for video calls with clients. I can share (full screen or in a window) various documents: presentations, spreadsheets, etc. 3. Record video calls. All recordings allow viewing of the person speaking and the content. They are saved in the recordings folder of the video call organizer.

What do you dislike most about this product?

Meet works in a practical, simple and uncomplicated way.

What recommendations would you give to someone considering this product?

With Google Meet you can see all the details and attachments of a meeting. If you click on the name of the meeting you will be able to see its link, access number and all the necessary information (agenda, files, participants, etc.). This is very useful for advising other people how to connect and join the video call.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Google Meet: an interactive meeting branch

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Differences between Hangouts and Meet If you are a Google user, you will know that Hangouts still exists, only that it serves as a platform to communicate with a single person. In other words, it is available for consumer accounts, since basically they only need their Gmail email address to use it. On the contrary, Meet offers virtual meetings with more than one person and the possibility of developing live events. As we will see later, it has multiple functions to implement.

What is your favorite aspect of this product?

Make live video calls. With Meet I can broadcast live events in view-only mode for up to 100,000 viewers. Amazing, right? If you are a member of an organization, only the guests who belong to it will be able to see the live broadcasts. You can decide which guests can actively participate in the event and which will be only spectators. Also, you can record these events live.

What do you dislike most about this product?

Google's Meet application is ideal for online video conferencing. It complements Hangout and is very intuitive and easy to operate.

What recommendations would you give to someone considering this product?

conclusion I have seen that with Meet I can do many things, beyond the typical video call. If you have it, you should take advantage of this great application created by Google.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sonia W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Excellent chatting platform

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It enable us to communicate in our company easily through chatting.

What is your favorite aspect of this product?

It is easy and cheap to deploy this tool. It offers fastest means of sending messages within an organization.

What do you dislike most about this product?

Nothing I have disliked in this tool.

What recommendations would you give to someone considering this product?

I recommend this platform to any business enterprise for faster chatting and video calls.

Pros

  • Efficient Service
  • Inspires Innovation
  • Caring
  • Saves Time

Most Popular Google Meet Comparisons

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