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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Marcos H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

VIDEOCONFERENCES THAT REINFORCE THE WORK.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs from other products because it offers the speed of starting and joining meetings with just one click, starting from a conference room, desktop or mobile device, it allows to organize meetings even when we are traveling perfectly adjusting to our needs and offering infinite functions , I love it because it is very complete and offers wonderful features, the audio and video quality are excellent as well as the wireless connection.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that it helps me daily in my work to communicate with my clients and colleagues who are in another place, bringing us closer in a matter of seconds no matter the place or device, it has the power to change everything in the blink of an eye of eyes, it brings us closer to those we want as much as we were in the same place, it saves my time in unnecessary waiting and my money in travel, it has helped me immensely to collaborate in real time, to increase my productivity and to work productively together with my work team.

What do you dislike most about this product?

GoToMeeting has offered me advantages and immediate communication solutions, in all the time that I have been using it it has worked normally without any failure, its service is excellent and covers all my needs, on one occasion I had a connection problem but until now I do not know has repeated what gives me confidence, I have nothing bad to limit about this software it has totally worked for me.

What recommendations would you give to someone considering this product?

GoToMeeting is a collaboration software that offers immediate results, increases collaboration and productivity, it is the one indicated to communicate with people anywhere in the world, co-workers, partners even close a deal with a client, it changes the way of seeing things , makes the experience of remote work unforgettable, offers more than what we normally need to communicate through a screen, for that reason and more I recommend it is perfect.

Pros

  • Saves Time
  • Altruistic
  • Helps Innovate
  • Continually Improving Product

Preet C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Best GoTo Solution For Remote Meeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is unique from other similar product because they provides best video and audio quality in meeting. Easy to use interface is very best and easy to join any meetings within minutes.

What is your favorite aspect of this product?

I likes following things most in GoToMeeting are: 1) Auto connection from mobile app is very good feature. 2) Ability to see HD presentation screen on screen. 3) Calling is done during meeting also.

What do you dislike most about this product?

The one thing that I don't like or GoToMeeting should take care is their cost is relatively slightly higher for all plans.

What recommendations would you give to someone considering this product?

I would like to recommend this software for any type of business either Real Estate, Construction, Freelancing etc. This will help you to manage your work online by connecting with your employees and you can track activity report of work. It is best to use because they provides too many feature in Starter Plan also.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Michael R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2021

A great tool for meetings

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It has numerous features such as recording, chatting, annotations, screen sharing, file sharing, real-time chatting, etc. that are very important features of any online meeting software.

What is your favorite aspect of this product?

Attending the online meeting using GoToMeeting is just at the tap of your fingertip; just click the link sent to you and you will be directed to the meeting session.

What do you dislike most about this product?

There are instances when you attend the online meeting and the audio doesn't work perfectly and the only solution is to restart the device you are using.

What recommendations would you give to someone considering this product?

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

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