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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Joy P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Easy to use, secure and fast to connect

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is packed with comprehensive features like HD video conferencing, screen sharing, meeting transcriptions etc. In addition it is easy to use and the pricing is affordable for all types of organization. It has a user-friendly interface and offers seamless integration with other platforms like Zapier, Slack etc.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is its flexibility and compatibility with Android and IOS devices which helps users to join meetings effortlessly from anywhere at anytime. Users can also send instant messages and share files easily. It also allows unlimited recording of meetings for participants who might have missed meetings to get a recording of the same. It is easy to use and secure.

What do you dislike most about this product?

I have nothing i dislike about the product as it works best as a video conference tool.

What recommendations would you give to someone considering this product?

GoToMeeting is a robust video conference meetings that simplifies and automates everything. It is easy to use, secure and fast to connect.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Dennys C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

GOTOMEETINGS IS FORWARD.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a wonderful platform and without comparison, I have no doubts. I would differentiate it from other products because it is very flexible, intuitive, simple, adapts to our collaboration needs, offers a free trial, is secure, fast. The plans are accessible works as a very helpful tool for me and my team. Increasing productivity and making my work much easier and simpler, it is definitely very advantageous and of a high level, it perfectly meets my needs.

What is your favorite aspect of this product?

About GoToMeeting I like absolutely everything that covers it for its high quality of services in videoconferences, great benefits and the best thing is that everything in a single program, my favorite aspect is that it is very versatile, it offers me telephony, chat, video meetings, audio lectures. My meetings through this program are fabulous. It always exceeds my expectations, I really like that among so many benefits it offers me clear audio without background noise, HD video, immediate wireless connection, integrated functions such as traveler mode allowing me to work from the go and collaborate no matter the place.

What do you dislike most about this product?

GoToMeeting is according to my experience, using it an excellent software that offers me clear and simple communications, at all times it has offered me security, confidence and maximum coverage in my meetings so I have nothing bad to limit, in all this time I have received very good results and it works perfectly for me. It is heading in the right direction.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting to anyone who needs to develop real-time meetings, share a screen with their work team and increase their collaboration and workflow, it provides its clients with a wonderful service, with video and audio quality, security, wireless connection. It offers fantastic tools, this software is the one to take your teamwork to another level, it works in an extraordinary way by offering a free trial, and with flexibility to use it from any device, do not hesitate to use it is of great quality.

Pros

  • Inspires Innovation
  • Altruistic
  • Generous Negotitation
  • Includes Product Enhancements

Joshua M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Collaborate seamlessly at anytime ,anyplace.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting stands out on the extraordinary collaborative tools it provides for users to experience anytime, anyplace. It is easy to use and very cost-effective.GoToMeeting has extensive features like the ability to record meetings and share screens. Additionally, it offers features like transcriptions and meeting locks that are not present in other video conference software. It has the capability of supporting a large number of meeting participants.

What is your favorite aspect of this product?

It offers high-quality video conferencing that ensures users have clear video steam in every meeting. It is simple to schedule meetings, host, join, and administer meetings with all the buttons and links clearly labeled. Adapting to the system is very easy.

What do you dislike most about this product?

When hosting a large video conference meeting it is difficult to view all participants unless the host rotates the camera by turning on and off some of the participants.

What recommendations would you give to someone considering this product?

In order to run successful meetings, I suggest using GoToMeeting because it has all the tools you will need for a video conference. The pricing plan is affordable and the set of features goes beyond audio or video calling.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

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