Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Patricia K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Nice platform for online meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It's saves time and effort while using it compared to other softwares.

What is your favorite aspect of this product?

What i like about GoToMeeting is that i can do meetings online with the help of video conferencing with my colleagues and clients without traveling from one place to another.

What do you dislike most about this product?

I have nothing that disgust me while using it, it's the best solution that I have so far.

What recommendations would you give to someone considering this product?

To give it a try since it never disappoints when it comes to meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Monica P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

SIMPLE VIDEO MEETINGS AND COLLABORATION.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs from other products because I can share screen from my computer, Smartphone or tablet quickly and safely from anywhere, conference calls which save my time and money with integrated VoIP conference calls, it offers me videoconferences and the possibility of changing the dynamics of a meeting with face-to-face HD video conferencing through strong communication, I really like it because I can record my meetings in real time.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that it really helps me by giving me the opportunity to organize and run effective online meetings with just one button away, screen sharing, collaborating from start to finish, and working much more productively. is software that has made my life easier since I have used it, allowing me to hold meetings from anywhere and on any device.

What do you dislike most about this product?

I have used this software to develop meetings and videoconferences, collaborate as a team and make my work much easier, increase my productivity and save money and travel expenses, so far I can say that the service it provides me has worked perfectly without failures or interruptions It is excellent, without any problem regardless of the device that I use it, it works very well for me, it adapts to my needs and offers me what I need to collaborate online I have no dislike so far, I believe that it is heading in the right direction.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting because it works exceptionally as a link with people in any corner of the world from any device, sharing screen through immersive video, clear communications, with end-to-end security, offers great features, a very pleasant interface and meetings are They start in a very simple and intuitive way, it is a flexible software that adapts to the needs of its users, with innumerable advantages, the best option to collaborate online, and best of all, it offers a free trial. So if you want to increase your workflow and get great results, give this software a try now!

Pros

  • Saves Time
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Poonam M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

More efficient and collaborative with project plan

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Tracking time taken on task makes it easy to calculate their expenses. Have a very good customer support which is so responsive. Collaboration with team members have ensured the project's are completed on time. Easy to use.

What is your favorite aspect of this product?

Easy to track and set due dates on tasks and projects. Collaboration networking with teams have made project management easy. Credible features with task assignment and content collaboration.

What do you dislike most about this product?

Easy and very convenient with file collaboration.

What recommendations would you give to someone considering this product?

It's the best tool to use with file sharing collaboration. Easy to plan and schedule all our projects meetings. Nicest and more responsive customer support. Easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019