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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Marc B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Lighter application with a stable performance

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Video and audio quality is typically great, and the ability to share your screen, share files and chat with others is very simple.

What is your favorite aspect of this product?

First installation is pretty easy and it’s very secure unlike the competitors. I love all the features but recording a session is my favorite one.

What do you dislike most about this product?

So far I haven’t come across anything that I don’t like. It’s a brilliant tool every person needs for business and personal capacity.

What recommendations would you give to someone considering this product?

It offers great video conferencing and instant messaging capabilities providing a very easy way to communicate in a group.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Varsha G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It's features

What is your favorite aspect of this product?

Video conferencing

What do you dislike most about this product?

Nothing to say

What recommendations would you give to someone considering this product?

Excellent product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rosemary R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Valuable piece of software for me.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Goto meeting makes it simple for new users to join video conference calls, hosted on the Goto meeting platform , without needing to first download any software or undergo any elaborate sign-ip process, by simply using the Web application. Working in a team where we collaborate with a lot of developers externally, the ability to invite them to join video meeting sessions without the elaborate setup processes is very handy.

What is your favorite aspect of this product?

Goto meeting is compatible with all of my mobile devices and this has been helpful to me for communicating while on the move. It is very important that I also highlight the bandwidth saving design of the Goto meeting application, which has made it possible to join work conference calls , even in areas with poor internet reception.

What do you dislike most about this product?

I did experience a bit of difficulty, understanding the navigations and controls of the Goto meeting application on computer. Other than the aforementioned slow learning curve, I have been satisfied with the quality that I get on Goto meeting.

What recommendations would you give to someone considering this product?

Asides the slow learning curve period of getting to understand how to use Goto meeting, it is a smooth experience using this software.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular GoTo Meeting Comparisons

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