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GPS Insight

GPS Insight

Composite Score
7.7 /10
CX Score
7.7 /10
Category
GPS Insight
7.7 /10

What is GPS Insight?

GPS Insight offers a vehicle and asset tracking solution for any type of business and every fleet size.

Company Details


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Awards & Recognition

GPS Insight won the following awards in the Fleet Management category

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GPS Insight Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GPS Insight.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

79 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GPS Insight?

6% Negative
6% Neutral
88% Positive

Pros

  • Efficient Service
  • Saves Time
  • Respectful
  • Transparent

Feature Ratings

Average 81

Vehicle Management

84

GPS Tracking

83

Dispatch Management

82

Fleet Maintenance

81

Vendor Management

81

Driver Management

80

Asset Management

79

Fuel Management

79

Order Management

74

Vendor Capability Ratings

Average 79

Ease of IT Administration

86

Ease of Implementation

83

Usability and Intuitiveness

80

Ease of Customization

80

Availability and Quality of Training

79

Ease of Data Integration

79

Vendor Support

78

Quality of Features

77

Business Value Created

76

Product Strategy and Rate of Improvement

75

Breadth of Features

74

GPS Insight Reviews

Gursharan S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Fleet headache - no more

Likeliness to Recommend

8 /10

What differentiates GPS Insight from other similar products?

There are a lot of products out there but this has a great customer service. Pricing is comparable and you will be delighted with the quick resolutions they have - be it tech or manual interventions.

What is your favorite aspect of this product?

I can now easily talk with my drivers and have their locations updated. I do not have to call them time to time and get their updates. A big headache off my shoulders.

What do you dislike most about this product?

sometimes the mobile app takes longer to load up. For eg, my driver complained the other day about the app not starting. The customer services were quick to help but this can reduce.

What recommendations would you give to someone considering this product?

If you want a big headache of managing the field job to go away, just consider this product. Its new, its exciting and it has a great feedback.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Respectful

Rashmeet K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Makes fleet management very easy

Likeliness to Recommend

7 /10

What differentiates GPS Insight from other similar products?

GPS Insight has proven to be very helpful to me in terms of asset management and fleet tracking. It is reliable and has good reporting.

What is your favorite aspect of this product?

My favorite aspect is the fleet tracking and reporting feature. It is not only helpful in seeing the real time visibility, but also in going back to historical data in case of investigations and order delivery verification.

What do you dislike most about this product?

Not really dislike but I hope the product is able to offer improvement in terms of the movement of fleet and deciding the best route. I have faced issues in cases of traffic/road blocks/new roads when the system was not able to catch it.

What recommendations would you give to someone considering this product?

I would definitely recommend this product for fleet management. You might take some time getting comfortable with the software but once you get a hang of it, it is very easy to use and helpful. Customer service is also good in case of any issues.

Pros

  • Reliable
  • Saves Time
  • Fair
  • Helps Innovate

Gursharan S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

User friendly & intuitive product; loads to offer!

Likeliness to Recommend

9 /10

What differentiates GPS Insight from other similar products?

Quality data through reports. Competitive pricing.

What is your favorite aspect of this product?

Good data reports that can be run for staff and vehicle tracking and monitoring. Fast and effective support.

What do you dislike most about this product?

Could see improvements and additional features for the driver app.

What recommendations would you give to someone considering this product?

Good experience with the software, much recommended.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
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