What is HCL Commerce?
HCL Commerce Cloud provides the richest set of commerce capabilities for B2B, B2C, B2B2C and D2C, all on one single, proven solution. It offers features like catalog management, merchandising, and order management.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Content Management
Reporting and Analytics
Predictive Recommendations
Microsite Management
Catalog Management
Retargeting Capabilities
Integrated Search
Payment Processing
Order Management
Content Localization
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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HCL Commerce Screenshots
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What is HCL Commerce Cloud?
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HCL Commerce Cloud
HCL Commerce Cloud Product
HCL Commerce Reviews
Vijay D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2024
A best Products for E Commerce management
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
HCL Commerce is more better than others application in sales and marketing, customer service, support, price, use, and client growth.
What is your favorite aspect of this product?
My favorite aspect is customer support.
What do you dislike most about this product?
In my opinion, there's is nothing which i dislike about HCL Commerce.
What recommendations would you give to someone considering this product?
It's easy to use and economical, have good customer support Management.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Caring
Manjunath D.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
HCL provides the best support system & Product
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The product is really awesome and also the support we get from HCL is fantastic and we are highly satisfied.
What is your favorite aspect of this product?
The support is my favourite aspects as we get it on time and whatever issues we are facing, it'll be resolved on time which saves us a lot of work and also the time we pay for the issues
What do you dislike most about this product?
We haven't faced any such problems from HCL till now. We have a good relationship with the teams
What recommendations would you give to someone considering this product?
HCL provides the best products and great support. Just go for it!
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Arun T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Robust platform with room for improvement.
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
HCL Commerce differentiates itself through its scalability, flexibility, and extensive customization options. It offers robust support for B2B and B2C businesses, along with advanced analytics and personalization features. Additionally, HCL Commerce emphasizes rapid deployment and seamless integration with existing systems.
What is your favorite aspect of this product?
HHandling large-scale e-commerce operations, providing scalability and flexibility for businesses.
What do you dislike most about this product?
It is not easier for new user. Cost can be a concern for businesses,
What recommendations would you give to someone considering this product?
Evaluate Your Business Requirements: Before implementing any new e-commerce platform, it's essential to thoroughly understand your business requirements. Consider factors such as scalability, customization needs, integration capabilities, and support for different types of products and services. Assess Platform Flexibility: HCL Commerce offers a high degree of flexibility and customization options. Evaluate whether the platform can adapt to your unique business processes and requirements without extensive development effort.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
