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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Andrew B.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great product to help grow your business!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

We found that the report and marketing side of Hubspot was superior to other competitors.

What is your favorite aspect of this product?

Reporting and management of leads through the pipeline to a sale.

What do you dislike most about this product?

Lacks some features for organizing contacts.

What recommendations would you give to someone considering this product?

I would highly recommend Hubspot to help grow your business. It is worth the money.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Under Delivered

Jakob M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2023

A great CRM for most businesses.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Integration with other software rends to be a bit easier than other platforms.

What is your favorite aspect of this product?

It's very easy to manage our contacts and leads

What do you dislike most about this product?

Some of the more "useful" features it touts leave a bit to be desired.

What recommendations would you give to someone considering this product?

Understand that HubSpot is a great CRM for most cases. There are just some features that aren't as fully fleshed out as they should be.

Pros

  • Performance Enhancing
  • Saves Time
  • Transparent
  • Includes Product Enhancements

Rashmi j.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

The best CRM I have ever used, it's user friendly.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot is one stop CRM which is very user-friendly and I believe this is the best CRM to track opportunities and business development. If you are using Hubspot you not need to buy additional tools or software for marketing and that's differentiated from other platform.

What is your favorite aspect of this product?

My favorite aspect about this product is it is very user-friendly and integration with other tool is seamless.

What do you dislike most about this product?

Not as such

What recommendations would you give to someone considering this product?

If you want to streamline your sales development process , customer onboarding process , you want to track the sales team productivity without any single thought you should opt for Hubspot.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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