Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

Filter By

HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Florian P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good CRM platform for SMEs

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

It's a great CRM for those looking to get started with structures pipeline management

What is your favorite aspect of this product?

The ease of use and setting it up. Their support is top-notch!

What do you dislike most about this product?

Reporting capabilities are lackluster

What recommendations would you give to someone considering this product?

Start with the free trial and see if it's a good fit for you

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Less Transparent

Connor T.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Pricey, but a truly elite product in the CRM space

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Quality, support

What is your favorite aspect of this product?

Simplicity and customizability

What do you dislike most about this product?

The back end can be confusing to navigate at times

What recommendations would you give to someone considering this product?

Study the training first, it can help you get up to speed quickly

Pros

  • Fair
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Cathy C.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Game-changer for us and our clients

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It's not just a CRM, and it's crazy powerful in terms of it meeting Sales, Marketing, and Service needs.

What is your favorite aspect of this product?

How all the Hubs work together.

What do you dislike most about this product?

It's expensive for us as Partners, but we need all the tools in order to be able to help clients use it.

What recommendations would you give to someone considering this product?

Focus on getting rid of external tools and integrating/using HubSpot's features as much as possible.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular HubSpot Sales Hub Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019