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Intuit QuickBooks Logo Award Winner Product Badge
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Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details


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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Caring

Feature Ratings

Average 82

Direct Deposit

85

Accounting Systems Interface

84

Tax Form Preparation

83

Self Service Portal

83

Taxation Deduction

83

Vacation and Leave Tracking

82

Benefits Calculation

81

Time and Attendance

80

Retirement Plan Tracking

79

Compensation Management

79

HR Systems Interface

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

78

Availability and Quality of Training

76

Intuit QuickBooks Reviews

Hilja S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

" Intrusive Online Accounting Suite 24/7/12/365 "

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Order and inventory management. VAT tax return calculation. Online invoicing. Online shopping,and more.

What is your favorite aspect of this product?

Automatically download bank statements and reconcile them. Email Marketing Campaign. Adding statements in their corresponding account records.

What do you dislike most about this product?

Nothing at all since it enables all employees to view their payslip.

What recommendations would you give to someone considering this product?

I highly recommend intuit QuickBooks to all enterprises and individual business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Santhosh P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

" Incredible, Fantastic and Encrypted Online Tool

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Automatically download bank statements reconcile them and add them to their corresponding account records.

What is your favorite aspect of this product?

Custom LMS support drag and drop

What do you dislike most about this product?

Nothing to complain because it has it all

What recommendations would you give to someone considering this product?

May you all pick it and experience it awesomeness

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Chris A.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good software but needs many improvements.

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

We can easily manage our organization's finances online with Intuit Quickbooks. It includes all of the functionality, along with more factory robotics, cash management, stock and time monitoring, and analytical features, which are included in more expensive subscriptions. The application is wonderful, they respond to consumers, and it has overall improved and made my accounting easier.

What is your favorite aspect of this product?

I enjoy how activities may be dynamically categorized by rules I create. The reports area is also something I love because it is quite evident how the business is performing in terms of profits by monthly. It helps me to complete organizational budgets, budgets for every individual program, and P&L reports for every individual module as required by the state for the federal grants they provide us.

What do you dislike most about this product?

I experienced a situation where Quickbooks claimed that it had sent 941 installments but actually failed to do so. Now that it is obviously their fault, they want to employ every single justification in the book to dodge responsibility. They ignore the fact that I have been paying them for several firms for more than ten years, yet they wish to lose a client for fees totaling $100.

What recommendations would you give to someone considering this product?

Having things synced immediately to the bank and the credit cards saves a ton of time. The restrictions you can impose and the way the program keeps track of your most recent transactions are both highly useful. If you aren't cautious, this could potentially result in some problems. But it's by far the most effective platform for small accounting management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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