What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Aennie G.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Best in class project management tool!
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has epic features for organizing our various projects and task. There are excellent features for the product development process and to keep track of our progress they have everything needed to perform this task. We can easily manage our tasks and they have efficient criteria for the ownership reviews.
What is your favorite aspect of this product?
Jira has great transparency over the product and has an engineering roadmap throughout the organization. They have impressive customizability that helps us to establish the custom fields and automation of all types whenever there is a need to build new templates to support our projects and progress through new and different ideas.
What do you dislike most about this product?
Jira needs to add dark mode to its features. There are no automated alerts like ticket age and last update. It is not possible to filter the task through Jira. There must be a complete ALM solution added to the features.
What recommendations would you give to someone considering this product?
Jira is best recommended because it helps us to streamline our projects and processes and also the integration with other apps is also best.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Fabio S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jun 2022
Very easy to use, Kamban technology
Likeliness to Recommend
What differentiates Jira from other similar products?
Easy to manage tickets (for maintance) and new features implementaion management
What is your favorite aspect of this product?
Usability and simple UI
What do you dislike most about this product?
Complex reporting graphs sometimes are hard to build up
What recommendations would you give to someone considering this product?
Get it and manage tickets with agile methodologies
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Saves Time
Enaan F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
Top-notch project managment tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is different from other similar products in that it is a customer relationship management (CRM) system. Other similar products may focus on project management, but Jira can also be used for issues and support.
What is your favorite aspect of this product?
Jira software is the perfect tool for agile teams. With its powerful views and custom workflows, I can manage my projects effectively and efficiently. Plus, the built-in roadmaps make it easy to track my teams progress and keep everyone on track.
What recommendations would you give to someone considering this product?
I've been using Jira for about a year now and it's been a great tool for managing projects. It's easy to use and has a lot of features that make it a great choice for project management. I definitely recommend it!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
