What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Katrina C.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2022
The best project management framework
Likeliness to Recommend
What differentiates Jira from other similar products?
Maintaining a record of projects seems to be a time-consuming and sometimes overlooked activity. Jira, however, is accessible. Without disrupting our workday, Jira helps us to maintain a record of our activities and the effort we invest in them. Jira was just more capable when it comes to crucial QA searching and disclosure requirements.
What is your favorite aspect of this product?
We moved to Jira after the outbreak began and we have been obliged to dwell at residence and required more robust tools to manage our workload. Jira is a terrific resource for boosting agile endeavor crew interactions. It's easy to operate and comprehend. Employing our cell phones and some other tools, we could simply monitor items on Jira. It helps us design projects with objectives and sub-tasks.
What do you dislike most about this product?
It's tough to place it down at the initial moment since we have to figure out which features are necessary and which may be removed. It's a delight to employ after we've installed and figured out how it performs.
What recommendations would you give to someone considering this product?
If you're concerned about task efficiency or reliability, Jira is the best approach to alleviate your concerns. Jira has been less expensive and more appropriate for our needs. Jira has been a perfect task administration software available today. Jira is undeniably more important than its shortcomings.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sam G.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Great reliable product, integrates well
Likeliness to Recommend
What differentiates Jira from other similar products?
Integration options and additional modules create a flexible product.
What is your favorite aspect of this product?
The flexible API's and automation options
What do you dislike most about this product?
There is nothing I dislike about this product.
What recommendations would you give to someone considering this product?
Take a look at the other modules, they may be extremely useful to your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bryn R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2022
Decent software, but not the most user friendly
Likeliness to Recommend
What differentiates Jira from other similar products?
We used Jira as a way to oversee projects between two separate companies and the freelance designers we worked with. While it got the job done, it was far from the most user-friendly software I've used in this area, and its interface felt dated compared to comparable products on the market.
What is your favorite aspect of this product?
It made collaboration with external partners easier, but I don't know that it was a distinguishing feature.
What do you dislike most about this product?
Compared to similar products, the interface wasn't especially user friendly. Viewing multiple edits or versions of an asset could take too long, and similar services prove this can be done more efficiently.
What recommendations would you give to someone considering this product?
The product may have evolved since I used it, but I would recommend exploring other options before committing to Jira. While it isn't a BAD product by any means, there is definitely room for improvement.
Pros
- Reliable
- Trustworthy
- Caring
- Client Friendly Policies