What is Keeper?
Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceKeeper Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Keeper.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keeper?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Multi-Factor Authentication (MFA)
Vault for Each User
Work and Personal
Encryption and Decryption
Access From Multiple Devices
Team Management
Dashboard
Policy Engine and Enforcements
Single Sign-On (SSO)
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Keeper Reviews
Raymond J.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2021
I highly recommend using Keeper Security.
Likeliness to Recommend
What differentiates Keeper from other similar products?
This is a secure enterprise product. Keeper Security is continuously adapting its product and adding useful features. They provide excellent customer service and product training.
What is your favorite aspect of this product?
Security, password sharing and autofill
What do you dislike most about this product?
No complaints.
What recommendations would you give to someone considering this product?
Start using it, You will be happy with that choice.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ricky T.
- Role: Operations
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Oct 2021
Awesome product! Safe, Efficient, Time Saver!
Likeliness to Recommend
What differentiates Keeper from other similar products?
Haven't had any experience with other password manager applicatons.
What is your favorite aspect of this product?
Ease of use and ability to effectively manage my passwords. Just remember one password and that's it! It creates long strong passwords you don't have to remember.
What do you dislike most about this product?
Would like to be able to set a default login if there are multiple logins to a website. That way I don't have to keep clicking the dropdown if there's a main one I want to use and it's on listed first. On the phone app, when viewing the password entry if they could have the password hidden by default. Then have an eye button to tap to view the password.
What recommendations would you give to someone considering this product?
Give it a try. It's a game-changer. It will save you a lot of time and headache. If you have rakuten, don't forget to activate before purchasing to get cash back!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Peapod, L.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Oct 2021
Great Product - Keeper keeps records safe!
Likeliness to Recommend
What differentiates Keeper from other similar products?
Keeper is unique in how they integrate with the browser and internal network resources. The keeper extension provides a lot of functionality and is an important part of the setup experience.
What is your favorite aspect of this product?
I love the ability access both on and off premise leveraging our SSO and 2 Factor integration. This provides real time user access and user deprovisioning when needed as well as robust multi-factor challenging.
What do you dislike most about this product?
There isn't much I dislike outside of when users have issues accessing the platform due to forgotten or reset passwords.
What recommendations would you give to someone considering this product?
Create documentation for users for their initial setup. Keeper has a lot of functions and having instructions for the basics will help users get the most from the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing