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KORONA POS Logo
KORONA POS Logo
COMBASE USA Inc

KORONA POS

Composite Score
7.0 /10
CX Score
6.8 /10
Category
KORONA POS
7.0 /10

What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details


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Awards & Recognition

KORONA POS won the following awards in the Retail POS category

KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

68 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

13% Negative
4% Neutral
83% Positive

Pros

  • Transparent
  • Respectful
  • Fair
  • Trustworthy

Feature Ratings

Average 77

Sales Transactions

83

Analytics and Reporting

79

PCI and EMV Compatible

78

Pricing Promotions

77

Customer Account Management

76

Employee Management

73

Cash Register Point of Purchase Devices

72

Inventory Control

69

Online Integrations Web Store

68

Loyalty Program

67

Employee Mobile

65

Vendor Capability Ratings

Average 73

Vendor Support

80

Ease of Implementation

76

Ease of IT Administration

75

Quality of Features

74

Breadth of Features

74

Ease of Data Integration

73

Ease of Customization

72

Availability and Quality of Training

72

Business Value Created

71

Product Strategy and Rate of Improvement

68

Usability and Intuitiveness

67

KORONA POS Reviews

Walter B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

A cut above the rest!

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

The big difference is the unique blend of cloud features with the perks of having a local pos that can run on standard equipment. If I need another lane for the holidays, I can do that in 10 minutes with a windows laptop. It also saves us time when it comes to doing tasks that used to take hours. Receiving orders used to take 3-4 hours of hand keying every day; now it takes 10 minutes to import and check using a file the distributor gives me. We used to count once a year cause we would have to close, but now we can count every day and the system keep up on it.

What is your favorite aspect of this product?

I love the cloud portal. All those tasks I used to have to sit in the office to do, often took a long time because of interruptions. Now I can do them at home, at the coffee shop, or wherever. I don't have to call in to check sales anymore. And the QuickBooks export tool is really cool as well. I've never seen one that can export to QB online.

What do you dislike most about this product?

So, it does bundles ok. And it does mix-and-match ok, so that covers the beer table. however, it isn't really easy to create items that break down. For example, I HAVE to buy beer by the case; of which there are 4 six-packs. In order to make a new item, I have to make the single for the beer table; then create the case item so I can receive it, then create the six-pack item, so I can sell that way. It would be easier to create one item and say "It comes in a 24-pack, 4x six-packs, and 24 singles.". It also makes me count the number of singles, not the number of six packs or cases. Would be great to say "I have 12 cases and 4 singles" instead.

What recommendations would you give to someone considering this product?

Do It! This is the first one I've come across where you can call in and say "Hey I had this come up. How do I..." and they actually have an answer before hanging up with me. This thing is so dynamic and I love that I didn't have to buy any extra hardware. They had no issue with just using my existing stuff. It has all of the same features, just in different places.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Karen S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to Use Good swupport when issues arise

Likeliness to Recommend

9 /10

What differentiates KORONA POS from other similar products?

I have have only used Korona so it is hard for me to know. But some shops here use Square, and I think Korona sounds like it is much better than that. But I do not know the difference in cost between the 2

What is your favorite aspect of this product?

easy to use and to train others to use

What do you dislike most about this product?

That is struggles at times to work with Como

What recommendations would you give to someone considering this product?

Demo it against other options for ease of use and reporting capabilities. Understand the support your will get form each different application. to Date Korona support ha been Very Good. (which is so important in a retail business where you only have 2 terminals. They need to work.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Jennifer B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Highly integratabtle and easy to use

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Easy integration and customizable with Magento partners made changing software easy- and customer settings is over the top!

What is your favorite aspect of this product?

User friendly - the POS is very intuitive which makes training super easy!

What do you dislike most about this product?

There really is nothing I dislike- but I would like more color options for buttons! :)

What recommendations would you give to someone considering this product?

It is easy to use, highly integratabtle, user friendly with the customer service to back it up’

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular KORONA POS Comparisons

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