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What is LastPass?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
91 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Encryption and Decryption
Work and Personal
Vault for Each User
Multi-Factor Authentication (MFA)
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
LastPass Reviews
Jason W.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
Most reliable password management tool
Likeliness to Recommend
What differentiates LastPass from other similar products?
Many of its aspects make it more attractive among its competitors. It is intuitive for beginners. Unlike other tools, it facilitates its users with a free plan which includes password vault, basic autofill, and e-t-c. It also works efficiently when integrated with multiple platforms. It also alerts its premium in case of data breaches by the dark web.
What is your favorite aspect of this product?
It is a highly-filled tool in terms of features. Some of its commendable features include; its ability to sync passwords, and to give access to one’s password irrespective of location. It makes it feasible for users to deal with its password setting without editing new entries for each site and app. It also facilitates autofill credentials among multiple platforms.
What do you dislike most about this product?
There is nothing to dislike about LastPass, as it meets all requirements in the best way. All other similar products are more difficult to learn, open source, and less credible. It tries its best to facilitate its users in every way by providing real-time customer services. So for me, it’s a complete way out.
What recommendations would you give to someone considering this product?
I would recommend going with it without any second thought. One can also begin with it by using its free version first to enjoy the functionality and interface of the premium plan. It will fulfill all your desired needs at maximum. It assists its users at every step with high credibility.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Deepak P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Ultimate Password Management Tool
Likeliness to Recommend
What differentiates LastPass from other similar products?
LastPass provides features like multi factor authentication and data encryption which is crucial for my team..
What is your favorite aspect of this product?
LastPass autofills the password when saved website is visited which make login process easy.
What do you dislike most about this product?
LastPass seems to be great product for my password management and I have not faced any issue with this product.
What recommendations would you give to someone considering this product?
For advance security please review and update your password in LastPass regularly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
Namarata G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Why I Chose Lastpass
Likeliness to Recommend
What differentiates LastPass from other similar products?
LastPass has tons of features that helps it stand out from other password managers. LastPass offers a very user friendly interface, comprehensive free plam, robust family plan, adavanced security features like dark web monitoring, password autofill and generator etc. All these features along with its affordable pricing option makes it a versatile choice.
What is your favorite aspect of this product?
I like LastPass for the advanced security features it provides like dark web monitoring, multi-factor authentication etc at an affordable price.
What do you dislike most about this product?
The only aspect of LastPass I dislike is the fact that master password if lost, can be difficult to recover which could result in lockout.
What recommendations would you give to someone considering this product?
I would recommend them to start with the free plan to familiarize themselves with product features before paying for the paid version.
Pros
- Effective Service
- Saves Time
- Continually Improving Product
- Performance Enhancing
