What is LastPass?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
91 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Encryption and Decryption
Work and Personal
Vault for Each User
Multi-Factor Authentication (MFA)
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
LastPass Reviews
Paul J.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2023
Excellent password management safe
Likeliness to Recommend
What differentiates LastPass from other similar products?
It has many promising features which assist the users in setting out their folders and permit them accordingly. It is far better for the business community as its web browser creates a big difference in business marketing. For purpose of security, it has planted great password incorporation creation. Overall, it’s a great tool as compared to its alternatives.
What is your favorite aspect of this product?
It is a very efficient, fast, and safe platform. There exist many reasons behind making it far more useful than its alternatives. However, LastPass is a feature-rich product. Whether you need it’s all features or not but they are all available whenever you need them. It has an incredible mobile app that can incorporate with all other apps. Its browser extension provides easy access to all my login info.
What do you dislike most about this product?
There is nothing much to be disliked about this device. However, sometimes some features cause a little annoyance for my password security. Like two-step verification on my cell phone when I am supposed to log in every time from a new device. However, these things can be tackled through default settings.
What recommendations would you give to someone considering this product?
I found LastPass instinctive to practice and create robust passwords. Each "card" stowed comprises the entire material. I would recommend this app to everyone supposed to have a thrilling and boosting commerce trade. As it is authentic and make sure to secure your password to the maximum extent.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Emelinda D.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
A Powerful Password Protector Software
Likeliness to Recommend
What differentiates LastPass from other similar products?
It is one of the most trustworthy password-managing software I have ever seen. I am amazed since I am using it personally for not only my business but for me as well. One can also unite both users at once too. It has very easy-to-follow policies and permissions.
What is your favorite aspect of this product?
Its reporting feature is astonishing as it helps to understand cisco for password safety. It assists in handlings weak passwords roaming in the environment. It also grants its users full licenses and also about the person using it and vice versa. It is really helpful for all the users for securing all passwords.
What do you dislike most about this product?
Right now, I wouldn’t say that I have gone through with any issues and concerns. I have well experience with every tool I have used till now. I don’t even think of switching to any other alternatives in the future as it is meeting all the demands I need for business.
What recommendations would you give to someone considering this product?
I have been practicing LastPass for the last decade. I can entrée accounts, style records, and stock dire info in a single easy-to-use app. Data can be pooled, and LastPass does countless work beginning sites. Making folders and creating choices aids establish and hoard capacities of places and information.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Cesar Q.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Mar 2023
Excellent password organizer
Likeliness to Recommend
What differentiates LastPass from other similar products?
Unlike other tools, we can mention that this tool is unique because the browser extension also allows you to quickly fill out questionnaires from the stored information. That's why we ourselves can say it's exclusive, plus the sync with the phone is great and to be honest it has a very good stability feature.
What is your favorite aspect of this product?
What fascinates me the most about this tool is that I can safely and reliably store all my personal information and generate random passwords for each of my online accounts. The password vault stores all the passwords I save. Other than that, LastPass seems intuitive to use and generates strong passwords.
What do you dislike most about this product?
We haven't found a single flaw with the product ourselves, but we understand enough that by using the browser extension, I can easily fill in any required login information, as well as generate strong passwords for new accounts. Therefore, for us this instrument is going in the right direction.
What recommendations would you give to someone considering this product?
One of the main reasons I can recommend this tool is because LastPass has helped me store a lot of important information in a more secure structure. I also like the feature of automatically generating strong passwords.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features