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Loomly

Loomly

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Loomly
7.8 /10

What is Loomly?

From SMEs to large corporations, agencies and non-profits, teams of all sizes need to embrace the processes, workflows and tools that foster Brand Success.

Company Details


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Awards & Recognition

Loomly won the following awards in the Social Media Management - Midmarket category

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Loomly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Loomly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

88 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Loomly?

4% Negative
9% Neutral
87% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Effective Service

Feature Ratings

Average 83

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

88

Campaign Execution

85

Social Response Management

83

Social Post Archival

83

Social Moderation and Workflow Management

83

Dashboards and Visualization

79

Trend Analysis

78

Sentiment Analysis

76

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

82

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Availability and Quality of Training

77

Vendor Support

76

Loomly Reviews

Lindsay K.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Loomly makes social media planning easy.

Likeliness to Recommend

9 /10

What differentiates Loomly from other similar products?

it is cheaper and has a good user interface and better process for creating posts.

What is your favorite aspect of this product?

If you're a marketer, Loomly lets you exchange material with clients without providing them complete project scope. This allows us to customise our audiences and perceive each channel as a separate entity, which we like.

What do you dislike most about this product?

The calendar feature is the only thing I'd change about it. When I want to move backwards or forwards instead of scrolling through the weeks, I have to manually switch to another month. I also don't like the fact that I'm greeted with a list of all my posts when I log in. I'd like it if the calendar could be set as my default since that's what I use the most. My interest in the account's final user is likewise high. So, it was either our staff or the customer, as I could tell.

What recommendations would you give to someone considering this product?

Overall, I've found Loomly to be the best social media manager I've worked with. As a business, we have really benefitted from its ease of use and the capabilities it provides.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Kalie H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great solution for scheduling social media content

Likeliness to Recommend

8 /10

What differentiates Loomly from other similar products?

the program is very easy to use and has many features, these are the main differences.

What is your favorite aspect of this product?

Loomly was by far the most cost-effective of the social media management tools I evaluated. As a small company, we only required a few of licenses. I also appreciated being able to change the content and photos for a single post across many platforms. Because you don't have to write a new article for each platform, this saves a lot of time and effort.

What do you dislike most about this product?

Multiple-image posts and multi-slide stories are two features I'd like to see on Instagram in the future (you can do these through the app, but it sends you a reminder along with the text and images rather than a true scheduling). Even if this is possible on other social network management systems, I don't know whether it's possible on this one.

What recommendations would you give to someone considering this product?

The Loomly platform is an excellent choice for small marketing groups on a tight budget. It has all the tools you need to organize, schedule, create, share, evaluate, and approve content, as well as track and report statistics.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Alyssa S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best social media scheduling tool.

Likeliness to Recommend

8 /10

What differentiates Loomly from other similar products?

without a doubt the price, this program is more expensive than others, but even so it is a good program, for me the best.

What is your favorite aspect of this product?

You can easily browse and share material across several social networking platforms with this app. For the first time, you may post to your own Instagram account using this app (with a manual push). This feature might be useful for Facebook pages and groups. This capability may also be used by organizations (like mine) who have numerous profiles on the same social media platform (such as Facebook) (ex: 2 instagram accounts).

What do you dislike most about this product?

The mobile version of the app lacks a number of features, making it less user-friendly than the desktop version of the software. The remarks that are recorded in the gallery shots should be imported as descriptions when those photos are selected, which would save a great deal of copy/paste effort. Keeping articles that are "ready to publish when necessary" but haven't yet been scheduled would be more handy.

What recommendations would you give to someone considering this product?

In terms of social media management, Loomly is a great alternative since it is both simple to use and effective.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

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