What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Contact Database
Mobile Optimized
A/B Testing
Segmentation
Auto-Responders
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
chris w.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2021
MailChimp is the best for email marketing services
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It's affordable and has features that are helpful unlike other similar products.
What is your favorite aspect of this product?
It's affordable to work with it. Also I like how it's great when it comes to marketing automation services.
What do you dislike most about this product?
It's a great platform for camping and managing,I have no dislike towards it.
What recommendations would you give to someone considering this product?
It's the best email marketing for business,you should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Haradhan D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
MailChimp one of the best automate email solution
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
MailChimp is very much different from other similar products Because it's really easy to use and also multiple amazing advanced options only available on it. It's working very smoothly and efficiently all those things save our lots of working effort. That's why I love MailChimp.
What is your favorite aspect of this product?
The 1st feature is a simple and clear UI. Mailchimp is an excellent place for small-medium even big businesses to start their subscription email campaigns. I loved when we can submit a message list as a journal and how you can rapidly create different categories. Mailchimp provides a number of models that we can easily use to sending an email message in seconds rather than starting from scratch. It saves our lots of working efforts. Also addition, Mailchimp includes a huge number of handy integrations and connectivity options, allowing you to connect and operate on the same day.
What do you dislike most about this product?
MailChimp emails that I send from Mailchimp appear in Promo or Spam folders of Gmail. It's one of the big drawbacks I hope and I dislike most about this MailChimp.
What recommendations would you give to someone considering this product?
I always recommended MailChimp to all those users who newly wanted to start their email campigon. Also, I always recommended MailChimp to my clients and colleaguess for taking their business next level.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2021
Most basic email management software out there.
Likeliness to Recommend
Pros
- Caring
- Client Friendly Policies
- Acts with Integrity
- Transparent
Cons
- Wastes Time
- Inhibits Innovation
- Slower Product Innovation
