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Intuit

Mailchimp

Composite Score
8.7 /10
CX Score
8.8 /10
Mailchimp
8.7 /10

What is Mailchimp?

MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.

Company Details


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Awards & Recognition

Mailchimp won the following awards in the Email Marketing category

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Mailchimp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailchimp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailchimp?

3% Negative
8% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 84

Email Delivery

89

Campaign Management

86

Basic Reporting and Analytics

85

Email Templates

84

Contact Database

83

Mobile Optimized

83

A/B Testing

83

Segmentation

83

Auto-Responders

83

SPAM Compliance

83

Surveys and Polling

82

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Ease of Data Integration

82

Quality of Features

82

Ease of Customization

82

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Vendor Support

77

Mailchimp Reviews

Sirish R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great platform for email marketing

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

MailChimp has a very unique and simple user interface. I find the high email delivery as a major differentiator with MailChimp

What is your favorite aspect of this product?

My favorite aspect with MailChimp is that we can easily upload tons of email contacts instantly. Also, reports are very visual and very good to draw insights

What do you dislike most about this product?

I cannot think of any dislike with MailChimp

What recommendations would you give to someone considering this product?

MailChimp is a very good platform to run your email campaigns. The success rate from MailChimp is unparalleled when compared to other similar softwares and i would surely recommend this

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Elena G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The best way to grow business with email marketing

Likeliness to Recommend

9 /10

What differentiates Mailchimp from other similar products?

Mailchimp is one of the most popular email marketing platforms on the market. What sets Mailchimp apart from other similar platforms is its ease of use, its comprehensive features, and its affordability. Mailchimp is also known for its excellent customer support.

What is your favorite aspect of this product?

I really like the ease of use and flexibility that Mailchimp provides. I love how I can easily create beautiful email newsletters. I also appreciate the fact that I can segment my email lists and target specific groups of people with my newsletters. Additionally, I like the fact that it integrates with a lot of other platforms and services.

What do you dislike most about this product?

I wish it provides more customization options.

What recommendations would you give to someone considering this product?

There are a few things to consider when using Mailchimp: 1. Make sure you have a clear understanding of your target audience before using this product. Consider whether you need all of the features that Mailchimp offers. If you are just starting out with email marketing, you may not need all of the bells and whistles that Mailchimp provides. 2. Consider your budget. Mailchimp is a very affordable platform, but if you are on a tight budget, there are other options available. 3. Be sure to use Mailchimp's tools to create attractive and p

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Charles D.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

User Friendly Email Marketing Software

Likeliness to Recommend

10 /10

What differentiates Mailchimp from other similar products?

Mailchimp provides very easy steps to integrate with third party applications like atompark

What is your favorite aspect of this product?

The builder makes coming up with email templates very easy

What do you dislike most about this product?

I don't dislike any mailchimp features

What recommendations would you give to someone considering this product?

Mailchimp is currently the best software to automate your email marketing needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Mailchimp Comparisons

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