What is Mattermost?
Mattermost is a flexible, open source messaging platform that enables secure team collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mattermost?
Pros
- Fair
- Over Delivered
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Cross Platform Support
Instant Messaging
Screen Sharing
Granular Access Management
Document Collaboration
Search
Voice and Video Collaboration
Integration With Productivity Tools
Task Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Mattermost Reviews
Marcos M.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted May 2022
Superb instant messaging & team collaboration tool
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Mattermost integrates seamlessly with multiple Applications compared to it's alternatives. It's a reliable tool that enables ease to create and manage tasks and projects effectively.
What is your favorite aspect of this product?
With Mattermost,sending instant messages to my team is simple thus increasing team collaboration on work schedules.Mattermost is a suitable tool for workflow orchestration.Teams can also communicate effectively when using this tool.It's very secure and highly flexible.
What do you dislike most about this product?
I don't like the fact that I cannot access and use Mattermost when offline.
What recommendations would you give to someone considering this product?
I consider Mattermost as the best tool for instant messaging and team collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sonia J.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted May 2022
Outstanding team collaboration software.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Mattermost is a convenient tool for work orchestration unlike it's alternatives. Mattermost integrates better with other applications.
What is your favorite aspect of this product?
It's a secure tool for team communication. It's simple to collaborate with my teams through instant messaging. I like ease of quick files sharing with Mattermost. It's easy to plan and manage projects with Mattermost.
What do you dislike most about this product?
Mattermost pricing tier is relatively high compared to it's alternatives.
What recommendations would you give to someone considering this product?
For those organizations in search for a secure team communication,collaboration and work orchestration tool,Mattermost is the answer to all this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2022
Magnificent beast with video conferencing.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing