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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Patrick W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easier to arrange meetings at anytime

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

I'd like more connections to renowned applications like Microsoft Teams and others. I sincerely hope to see it. When placing objects, certain trigger-based actions and personal boards without work groups would be useful. With the help of Miro, we are able to work on several projects at once and finish them on schedule. As a result, because Zoom has been integrated, virtual meetings are enhanced and travel expenses are reduced. Screen sharing is also an adorable feature of Miro which is so efficient I love it.

What is your favorite aspect of this product?

Miro is a collaboration tool that we utilize for conferences, specific projects, and work in specific departments. Phase ideas and workflow mapping are really simple with Miro. I can think through procedures in considerable detail because of this system's intuitive understanding of how mind maps operate. The product's best feature is its templates.

What do you dislike most about this product?

Given the size of the board, it'd be convenient if there were a method to save specific places to make it simpler to point out where to look on the board while I'm not actively talking. The name-giving option occasionally may not appear when tagging a component on the dashboard. To come up, we need to click several times.

What recommendations would you give to someone considering this product?

For our remote team, the opportunity to work together on projects and ideas in real-time, regardless of where team members are located, has been a game-changer. Even though we were not in the same location, it enabled us to collaborate easily. But it could be difficult to properly utilize this function in Miro unless you're familiar with the mind mapping system.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Simon A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Improves productivity of our business

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It is unquestionably doubted the most effective visual collaborative tool available, enabling remote, in-office, and hybrid groups to interact & work together over formats, platforms, and different time zones with no concern for geographical places, conference rooms, or whiteboards.

What is your favorite aspect of this product?

The smartest way Miro has to provide is an online meeting and project conversation in online environments. The much more crucial function that our team and I required while conducting an online conference for our project discussion is screen sharing since it will allow us to visually display our computer screen so that others can understand the point that I am making.

What do you dislike most about this product?

The visual aesthetic component occasionally leaves me uninspired or disappointed, although this is only a minor issue. For new users, the tool could have a little learning curve. Although the design is simple to use, it still takes some time to become used to all the features and tools that are offered.

What recommendations would you give to someone considering this product?

Miro is particularly excellent for strategy development, meetings, and seminars. Miro in my organization, increasing productivity and efficiency has worked best. Appropriate business meetings and project management have benefited greatly from the capability to hold online conferences and development conversations. Unprecedented assistance has been available at all times.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charissa A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Environment where ideas are expressed creatively.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro allows us to display several thoughts on a single board; the pictures do not have to be closely related or structured in a certain manner. All schematics can be studied, commented, revised, and extended at any time. Miro makes it all extremely simple. Tracking developments on a dashboard is considerably easier than tracking adjustments to various papers. We like to utilize it for user research because, rather to employing complex analytics tools, we like to keep things simple. Miro is used for script-based analytics dashboards, which allow us to gain insights instantly during interviews.

What is your favorite aspect of this product?

Miro invites you to convey thoughts visually; by default, we communicate ideas verbally (written and verbal). When attempting to reduce uncertainty from a somewhat well-understood issue, words can be effective. However, an image/visual representation may be more helpful in the early phases of a concept (for example, brainstorming). Miro permits him to utilize words, but he adds the most value when he limits their use. It isn't a massive word processing document. It's more like to a large canvas. I especially enjoy the voting tools for group meetings (with music). It makes working remotely more enjoyable.

What do you dislike most about this product?

When there are a lot of large boards, things can get a little sluggish, although this doesn't happen very frequently. The "motion tracker" might draw unwanted attention. Providing comments/feedback throughout the creative process is not always beneficial. They have the ability to halt the creative process and transform it into a mistake-correction exercise.

What recommendations would you give to someone considering this product?

Establish and implement a proper organizational system from the start if you are a huge organization. It is not intended to replace other products you may be using, such as word processors, spreadsheets, and presentations. It's a really effective approach of bringing thoughts that may be scattered throughout numerous pages together in one location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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