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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Sophia C S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for collaboration

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We needed to hold a large number of online seminars throughout our business to stimulate brainstorming and discovered that the standard tools were lacking, we did not acquire any results since the participants were not engaged. We then shifted to using Miro to administer the workshop, which resulted in greater data collecting and engagement. Miro is being used to solve collaborative, communicative and cooperative team difficulties, at Miro we are more productive as a team when we share and discuss ideas and concerns.

What is your favorite aspect of this product?

I enjoy how you offer a place for everyone to collect their opinions and suggestions. Using post-it notes to illustrate distinct parts or identify different persons on the board is an effective method. Miro is a gorgeous design with many creative potential. He can make a PowerPoint-style presentation or something far more aesthetically attractive, the sticky note option enables for virtual engagement, which is not available with other technologies. I appreciate how you can make it more or less interesting based on the participants' digital skills; even less secure PCs can utilize the sticky note function.

What do you dislike most about this product?

When I try to move objects about on the board, it sometimes takes up a lot of things that I don't want it to pick up. It would be beneficial to add a notice or page that lists some of the shortcuts. Some aspects might use small enhancements, which I would welcome. For instance I'd like to see the names of the invited participants written on the whiteboard.

What recommendations would you give to someone considering this product?

Miro is an excellent tool for swiftly and successfully interacting, communicating and coordinating with your team. To get the most out of it, we discovered that we needed to send out how-to instructions ahead of time and add icebreakers to assist people understand how to utilize the features, after a few attempts it gets fairly flowing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Parveen K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

i love to wear miro

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

miro differs from other programs because of the large number of functions it has, it is also a program that has good customer support.

What is your favorite aspect of this product?

My favorite element of the concept is the idea of working together. I've been using Miro for the last year and a half and have had nothing but positive things to say about it. It was a great way for my team to communicate and exchange ideas, criticism, and more. It is in Miro that we have our annual retrospective meetings. It's got a theme, and the whole staff is enthused! When seen in retrospect, it's unusual for a sprint to have a retro as the favorite meeting. Miro helped us a lot with this one, so it's not something you see every day.

What do you dislike most about this product?

I hate nothing about Miro. I think its use should be clear. Not every meeting requires a collaborative board. Use it well so others may benefit from it. Everything in Miro? Lock it! Or save it as a PDF. Presentations? Ensure participants can view slides for online calls. Overusing it kills its enchantment and benefits. I've seen folks become angry because they MUST utilize Miro without the correct aim, and I've "converted" several "disbelievers" by pointing that we must use the best tool for that time, not every moment. I trust Miro. Always!

What recommendations would you give to someone considering this product?

Try it out and see how it goes for you. Miro Academy is a fantastic school! Be inventive. Take care not to misuse this technique. Engage.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

Gunjan S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Powerful resource for a solutions-oriented team

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

The whiteboard formatis flexible, making it easy to update or change information. I can review any one segment of information as many times as I need to move forward to next steps

What is your favorite aspect of this product?

An unlimited capacity for creating boards for me and my team makes the work day and organizing projects much more fun

What do you dislike most about this product?

Not all browsers work well with task plans so I like Firefox because it provides better support for the video/chat functionality

What recommendations would you give to someone considering this product?

We overcame the challenges of creative brainstorming with a distributed team. Instead of getting tangled with email, we talk just like we would if we were in the same room

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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