What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Ayman J.
- Role: Operations
- Industry: Not for Profit
- Involvement: Initial Implementation
Submitted Mar 2021
Easy to use product with fantastic features.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Easy to use through its drag and drop with a handful of features where efficiency is provided and it can reach mobiles or laptops with no limitations.
What is your favorite aspect of this product?
Drag and drop, and easy to fill with a follow up and visibly.
What do you dislike most about this product?
There is nothing to dislike about this cloud based software; this product made my survey life easier.
What recommendations would you give to someone considering this product?
Discover the features that are there and make the best of what you have it is very effective and efficient to retrieve data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
James N.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Mar 2021
A Great Survey Solution For Business
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The tool comes with templates that makes creating surveys easy. The tool is also affordable
What is your favorite aspect of this product?
For the time I have used SurveyMonkey, I like that the tool is so easy to use and thanks to survey templates, launching an online is easy. Customizing surveys as well as managing them is easy. The tool also comes at a bargain compared to what other competitors have to offer.
What do you dislike most about this product?
I haven't encountered major issues with this tool. It works perfectly and therefore I have no complains.
What recommendations would you give to someone considering this product?
For any one or business looking for a survey tool, I highly recommend SurveyMonkey as it never fails to deliver.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tanon F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2021
Simple survey manager
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is the only survey vendor that i know and have been using and they know how to market themselves and that is what gives them an advantages over its competitors
What is your favorite aspect of this product?
I love how easy it is to create, send and eventually view the replies along with full analytic information that shows you all the details starting from who opened the email and you can even know how many times it was clicked on. You can also create a report according to what info you want to get from the survey that you create
What do you dislike most about this product?
Having to pay to be able to use all the options is what i dislike but its understandable since they are a company that wants to make money
What recommendations would you give to someone considering this product?
Surveymonkey is one of the best survey solutions so i recommend to go for it if you are looking for a solution to manage your surveys
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Saves Time
Cons
- Security Frustrates
