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MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.5 /10
CX Score
8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Ashley B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"It's a great tool for any team to use."

Likeliness to Recommend

7 /10

What differentiates MURAL from other similar products?

It has a better price and the characteristics of the program are very easy to understand.

What is your favorite aspect of this product?

This is the solution to utilize if what you need is a straightforward and easy-to-understand application that enables teams of members of varying skill levels to collaborate on projects, provide comments, and get training. The ability for posting notes on post-it notes is quite simple to use, and the follow me feature enables users to keep track of who is speaking rather than being disoriented by a vast mural board.

What do you dislike most about this product?

Because it is so straightforward and simple to use, there aren't many things that are wrong with it. It is not uncommon for objects to be accidentally dragged, but if you keep in mind to lock content, you can prevent this from happening.

What recommendations would you give to someone considering this product?

You may prevent new users from accidentally moving objects by using the Lock feature.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Jennifer K.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Virtual Collaboration at Breeze with MURAL

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

MURAL allocates a wide range of templates unlike on other alternative platforms.

What is your favorite aspect of this product?

Has intuitive interface that makes it easy to navigate available features. Categorize cards and assign them to employees which makes it easy to keep track of each member in real-time.

What do you dislike most about this product?

When there are tons of individuals on boards, it sometimes slow down the performance.

What recommendations would you give to someone considering this product?

If you are looking for an affordable and easy to use whiteboard software, MURAL is the best way to go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dima S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Love the intuitiveness and ease of use

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

The whiteboard feature when it comes together with everything else

What is your favorite aspect of this product?

That you can collaborate in real time with multimedia

What do you dislike most about this product?

No sub folder capability

What recommendations would you give to someone considering this product?

To definitely try it for themselves

Pros

  • Client's Interest First
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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