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MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.5 /10
CX Score
8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Susanna S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Indispensable tool for remote collaboration

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

MURAL is really easy to use and has a great design

What is your favorite aspect of this product?

It's easy to learn and not too complicated. It has all the basic function you need for working with a whiteboard, it's amazing how you can add images and videos. I also love the availability of many templates.

What do you dislike most about this product?

I would really like to have the option of having Mural on a digital whiteboard so that people in the room can use a touch screen to collaborate but also people remotely could contribute.

What recommendations would you give to someone considering this product?

Try it once and you will never be able to work without it :)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Evan G.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Novel solution to a problem you didnt know you had

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

I'm not sure as we purchased to meet a need; did not research market extensively as this met the need at a suitable price point

What is your favorite aspect of this product?

It allows for quality collaboration remotely- we rely heavily on whiteboard sessions, and this allowed us to simulate that without being in the same office

What do you dislike most about this product?

There is a learning curve, and you have to be vigilant with adoption as you have to search out opportunities to utilize, with preparation in advance to make it useful

What recommendations would you give to someone considering this product?

Try it out- this is low risk and can bring a higher level of engagement to your remote team meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Vinícius P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Great to work in teams and document projects.

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

I don't know similar products

What is your favorite aspect of this product?

It is easy to use in teams.

What do you dislike most about this product?

Nothing about it.

What recommendations would you give to someone considering this product?

Check out the tutorials.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Acts with Integrity

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