Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.5 /10
CX Score
8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

Filter By

MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Abhi G.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Digitised Workplace for Everyone

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Collaboration and creativity are placed on one page.

What is your favorite aspect of this product?

Visibility in to all activities and projects status.

What do you dislike most about this product?

The product has no room of improvement.

What recommendations would you give to someone considering this product?

The best for unlimited workspace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexis S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Wonderful Workspacefor Everyone

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Easy to create project from scratch with effective participation of all stakeholders.

What is your favorite aspect of this product?

All processes, teams' activities and projects' status are available for all to view.

What do you dislike most about this product?

Nothing so far.

What recommendations would you give to someone considering this product?

This will promote you on the next level.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Sheryl C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Innovative and hybrid work collaboration tool

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Mural fosters imaginative thought and facilitates movement across multiple hybrid, in-person, and online meetings. Mural's user interface is rather straightforward, and if you, as a facilitator, take a few minutes to prepare clever board layouts in advance, you'll be able to lead fantastic workshop sessions.

What is your favorite aspect of this product?

One of the things I like best about Mural is that it can be used to create a group of ideas or a concept over time, with contributions made offline and carried over to subsequent rupture review sessions.

What do you dislike most about this product?

The approach for sharing and granting access is a little bit erratic, but in most cases, users may grant the appropriate permissions that they require.

What recommendations would you give to someone considering this product?

Virtual or hybrid creativity and collaboration sessions are now possible with Mural's ability to foster a new way of thinking and organizing ideas.

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Helps Innovate

Most Popular MURAL Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019