What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Mamon a.
- Role: Consultant
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jan 2023
Combine ideas and present them in an organized
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural is one of the best whiteboards, as it is responsive, so we can participate remotely to complete the scheme that we are working on preparing very smoothly.
What is your favorite aspect of this product?
I greatly appreciate the ready-made templates that Mural provides, as they give us advanced resources and ideas that help us be creative by implementing what we need during the brainstorming stage, or when planning work programs. I really appreciate the many formatting options and also the colors that we can add to the text boxes and the different shapes. It's great how Mural can see the edits that a member has made, and also how we can vote whether or not to approve them.
What do you dislike most about this product?
Not many negatives, as the Mural interface is very intuitive and easy to use, but since the members involved in preparing a chart do not have the same ability to format shapes and texts as required, this leads to double effort when formatting the agreed chart in its final form.
What recommendations would you give to someone considering this product?
Mural helped us a lot by taking advantage of the time of remote meetings and achieving the desired goals, so that we can collect ideas directly from the participants and integrate them into a clear, arranged and agreed upon scheme.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Great for collaboration
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Pablo A.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Increasing innovation, reducing costs
Likeliness to Recommend
What differentiates MURAL from other similar products?
It has ready-to-use templates that make it easy for collaboration with clients or teams. It is a mobile platform to create or reflect solutions with its user-friendly images and forms. It is used as a software between agile squads to generate customer journey maps, draft communications intended for customers and have agile brainstorming sessions and events where everyone can give feedback.
What is your favorite aspect of this product?
Connects teams with a digital whiteboard and collaboration features designed to inspire innovation; drives collaborative intelligence in SAP, driving greater efficiency across multiple teams, reduced employee attrition and more flexible asynchronous collaboration. It is being used by some large departments, particularly in relation to service delivery. It is being used to address any type of problem or situation, but is particularly being used as a modeling tool to gain a common understanding of new business flows.
What do you dislike most about this product?
When working sessions involve colocated and remote participants, colocated groups gravitate to local whiteboards where remote members cannot participate.
What recommendations would you give to someone considering this product?
Mural is designed to be a shared resource between different teams, eliminating the need for a personal login for each unique Hub session. Individual murals are sent directly to the Hub from any personal device. The greatest result that Mural brings is enabling you to implement the best customer experiences to differentiate and grow your business.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful