What is NCR VOYIX - Emerald?
NCR Emerald (previously Silver) is a point of sales systems for small business that is simple to use but powerful enough to help make your dreams a business reality.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceNCR VOYIX - Emerald Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on NCR VOYIX - Emerald.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
75 Likeliness to Recommend
96 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NCR VOYIX - Emerald?
Pros
- Helps Innovate
- Client Friendly Policies
- Acts with Integrity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Mobile
Cash Register Point of Purchase Devices
Inventory Control
Customer Account Management
Online Integrations Web Store
Pricing Promotions
Employee Management
Loyalty Program
PCI and EMV Compatible
Analytics and Reporting
Sales Transactions
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
NCR VOYIX - Emerald Reviews
Christy T.
- Role: Information Technology
- Industry: Energy
- Involvement: Initial Implementation
Submitted Dec 2023
Agile & user intuitive. A partner to our succes
Likeliness to Recommend
What differentiates NCR VOYIX - Emerald from other similar products?
Agile and professional support has been readily made available regardless of the complexity or timing of our issues. Additionally our ability to make more informed efficiency related decisions as well as those that positively affect profitability is a result of the comprehensive analytics and reporting that this product provides.
What is your favorite aspect of this product?
The peace of mind given as a result of the stability of the NCR Silver product is priceless to those organizations whose most profitable periods can allow for no downtime.
What do you dislike most about this product?
It would be very useful to have an online community of other business users to engage with. Sharing unique business scenarios and challenges would be invaluable to both NCR and their clients. Currently there isn't a visible means of doing this. The negativities of this product are few and far between.
What recommendations would you give to someone considering this product?
Consider your most valuable five functionality needs and compare this product to its competitors. Speak with other businesses in the same line of work who are already using the product about their integrations, data and Reporting experiences, Etc
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Prashant S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Management and Renewal
Submitted Jun 2023
An In-Depth Review of NCR Silver: Pros, Cons, and
Likeliness to Recommend
What differentiates NCR VOYIX - Emerald from other similar products?
NCR Silver operates on a cloud-based platform, allowing businesses to access their data and manage operations from anywhere with an internet connection. This offers flexibility and convenience, enabling business owners to monitor and manage their business on the go.
What is your favorite aspect of this product?
NCR Silver is known for its responsive customer support team. Businesses using NCR Silver can reach out for assistance when encountering issues or needing guidance, and the support team is available to provide prompt solutions and guidance.
What do you dislike most about this product?
NCR Silver may have limitations when it comes to integrating with other software or third-party applications. This can be a disadvantage for businesses that rely on multiple tools and platforms, as it may hinder seamless data flow or efficient operations.
What recommendations would you give to someone considering this product?
NCR Silver supports multiple payment methods, including credit cards, mobile payments, and integrations with popular payment processors. This ensures that businesses can accept various payment types, providing convenience to customers and maximizing sales opportunities.
Pros
- Helps Innovate
- Effective Service
- Acts with Integrity
- Over Delivered
Cons
- Less Inspiring
- Security Frustrates
Hagaria B.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2023
NCR Silver Review
Likeliness to Recommend
What differentiates NCR VOYIX - Emerald from other similar products?
When it comes to retail POS systems, NCR Silver offers the best there is and it is very customizable making it a better choice for businesses
What is your favorite aspect of this product?
Using and deploying NCR Silver is easy I like the customizability aspect of NCR Silver
What do you dislike most about this product?
I have no dislikes as NCR Silver has been amazing
What recommendations would you give to someone considering this product?
I recommend NCR Silver as a retail POS System because it is customizable and affordable too.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
