What is Netsurion?
Netsurion Managed XDR delivers both the technology and expertise you need to succeed. Our Open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
81 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Netsurion?
Pros
- Respectful
- Trustworthy
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
24/7/365 Security Monitoring
IOC Focus and Management
Standardized Playbooks
Real-Time Threat and Anomaly Detection
Proactive Threat Hunting
Use of ML
Vulnerability Management
Technology Management
Use of the MITRE ATT&CK Framework
Incident Management
Risk Scoring & Remediation Act
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Netsurion Reviews
Ian H.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Great support with implementation and great SOC.
Likeliness to Recommend
What differentiates Netsurion from other similar products?
They have been able to detect pen tests as well as real attack threats. We have a monthly review with them and the attention to detail is great. In addition, they have a great way of cutting through the noisy details and getting down to the real threats and actions we should be taking.
What is your favorite aspect of this product?
Hands down it is the SOC managed services. I would recommend using them if you do not have a dedicated person to manage the SIEM for your organization. We have been using them for 18 months and I see them as an extension of our IT department.
What do you dislike most about this product?
Some of the integrations and graphing can be difficult. However, with saying that, they have been able to integrate and chart/graph everything that we have asked. The tool can be challenging for companies that do not have dedicated SIEM personnel. I do wish the elastic search was a bit quicker when querying data going back months, but I have yet to find a SIEM that can do this "quickly" when looking at millions or billions of log entries.
What recommendations would you give to someone considering this product?
As stated in the previous two comments. I highly recommended getting the manage services and SOC. They have been able to detect many threats that were both false positives and real threats. Each time they were able to determine the validity and only alerts us immediately of the real threats.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jun 2022
Very helpful to us!!
Likeliness to Recommend
Pros
- Trustworthy
- Effective Service
- Saves Time
- Helps Innovate
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jun 2022
Great product and vendor!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
