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OpenText GroupWise Logo
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OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10
Category
OpenText GroupWise
8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details


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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 89

Instant Messaging

93

Search

89

Task Management

89

Document Collaboration

88

Integration With Productivity Tools

88

Screen Sharing

87

Voice and Video Collaboration

87

Notifications

87

Granular Access Management

87

File Sharing Collaboration

86

Cross Platform Support

86

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

93

Vendor Support

91

Breadth of Features

91

Ease of IT Administration

90

Business Value Created

90

Ease of Data Integration

90

Ease of Implementation

89

Availability and Quality of Training

89

Ease of Customization

89

Quality of Features

87

Usability and Intuitiveness

86

OpenText GroupWise Reviews

Nelly W.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A Multi-purpose Collaboration Software

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

It makes collaboration easy and comes with calendaring, task management, instant business messaging among other features.

What is your favorite aspect of this product?

I like that this product is affordable It's very resourceful and is more than an instant business messaging tool. It also makes task management easy The software is easy to use

What do you dislike most about this product?

I have never had issues using this software

What recommendations would you give to someone considering this product?

I highly recommend this tool for it's effectiveness. Besides being great in collaboration, it also makes task management easy and therefore it's a great tool for business as it's multi-purpose

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Josue M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

The application of this technology internally

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

It is made so that the software learns automatically and collects the data so that companies can make decisions with total precision, you can create segmented contact lists, based on the leads, we have qualifications for the leads within the database in Depending on your proximity to the ideal customer, you can manage your customer relationship management software with possible tools to use to interact

What is your favorite aspect of this product?

It offers you to organize your audience statistics along with your customer data.It offers you to organize your audience statistics along with your customer data. It allows you to create digital experiences that adapt to all channe It allows you to create digital experiences that adapt to all channels. It will simply facilitate your decision-making by offering you a unified vision, you have greater scope since you can reach your audience at any time.

What do you dislike most about this product?

, wherever they are, the ads reach each person naturally, you base your purchasing model on specific audiences, It was born from the need to make the investment of brands as profitable as possible. Despite being a very advanced technology, they have limitations when it comes to answering questions of a complex nature.

What recommendations would you give to someone considering this product?

it is important to set rules for the organization of the data so that the result obtained is optimal and the one we really need, we have also used a simple function but that was necessary for us, such as merging certain data tables, which although they may be from different areas they complement or are necessary to each other, you can use metadata if what you need is to validate the origin of your information and what impact it has, it is also viable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ahemad S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Effective Document Coordination Platform.

Likeliness to Recommend

9 /10

What differentiates OpenText GroupWise from other similar products?

Micro Focus GroupWise is the major communication solution which offers the best communications strategic and easy on files sharing and screen recording functions are excellent.

What is your favorite aspect of this product?

The interface allows easy features management and the easy to collaborate with all the project members and sharing an need document is faster.

What do you dislike most about this product?

Very effective technical team and its responsiveness to any customers problem is amazing and also to train on the system is also a very easy process.

What recommendations would you give to someone considering this product?

Micro Focus GroupWise offers amazing functions which are excellent on engagement and easy access of various project documents and the content management is also perfect.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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